Rethinking LLM Uncertainty: A Multi-Agent Approach to Estimating Black-Box Model Uncertainty

Fuente: arXiv
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Autores principales: Feng, Yu, Htut, Phu Mon, Qi, Zheng, Xiao, Wei, Mager, Manuel, Pappas, Nikolaos, Halder, Kishaloy, Li, Yang, Benajiba, Yassine, Roth, Dan
Formato: Preprint
Publicado: 2024
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author Feng, Yu
Htut, Phu Mon
Qi, Zheng
Xiao, Wei
Mager, Manuel
Pappas, Nikolaos
Halder, Kishaloy
Li, Yang
Benajiba, Yassine
Roth, Dan
author_facet Feng, Yu
Htut, Phu Mon
Qi, Zheng
Xiao, Wei
Mager, Manuel
Pappas, Nikolaos
Halder, Kishaloy
Li, Yang
Benajiba, Yassine
Roth, Dan
contents Quantifying uncertainty in black-box LLMs is vital for reliable responses and scalable oversight. Existing methods, which gauge a model's uncertainty through evaluating self-consistency in responses to the target query, can be misleading: an LLM may confidently provide an incorrect answer to a target query, yet give a confident and accurate answer to that same target query when answering a knowledge-preserving perturbation of the query. We systematically analyze the model behaviors and demonstrate that this discrepancy stems from suboptimal retrieval of parametric knowledge, often due to contextual biases that prevent consistent access to stored knowledge. We then introduce DiverseAgentEntropy, a novel, theoretically-grounded method employing multi-agent interaction across diverse query variations for uncertainty estimation of black-box LLMs. This approach more accurately assesses an LLM's true uncertainty and improves hallucination detection, outperforming existing self-consistency based techniques.
format Preprint
id arxiv_https___arxiv_org_abs_2412_09572
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Rethinking LLM Uncertainty: A Multi-Agent Approach to Estimating Black-Box Model Uncertainty
Feng, Yu
Htut, Phu Mon
Qi, Zheng
Xiao, Wei
Mager, Manuel
Pappas, Nikolaos
Halder, Kishaloy
Li, Yang
Benajiba, Yassine
Roth, Dan
Computation and Language
Quantifying uncertainty in black-box LLMs is vital for reliable responses and scalable oversight. Existing methods, which gauge a model's uncertainty through evaluating self-consistency in responses to the target query, can be misleading: an LLM may confidently provide an incorrect answer to a target query, yet give a confident and accurate answer to that same target query when answering a knowledge-preserving perturbation of the query. We systematically analyze the model behaviors and demonstrate that this discrepancy stems from suboptimal retrieval of parametric knowledge, often due to contextual biases that prevent consistent access to stored knowledge. We then introduce DiverseAgentEntropy, a novel, theoretically-grounded method employing multi-agent interaction across diverse query variations for uncertainty estimation of black-box LLMs. This approach more accurately assesses an LLM's true uncertainty and improves hallucination detection, outperforming existing self-consistency based techniques.
title Rethinking LLM Uncertainty: A Multi-Agent Approach to Estimating Black-Box Model Uncertainty
topic Computation and Language
url https://arxiv.org/abs/2412.09572