More than Chit-Chat: Developing Robots for Small-Talk Interactions
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arXiv
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| Autores principales: | , , |
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| Formato: | Preprint |
| Publicado: |
2024
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| _version_ | 1866912168829517824 |
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| author | Ramnauth, Rebecca Brščić, Dražen Scassellati, Brian |
| author_facet | Ramnauth, Rebecca Brščić, Dražen Scassellati, Brian |
| contents | Beyond mere formality, small talk plays a pivotal role in social dynamics, serving as a verbal handshake for building rapport and understanding. For conversational AI and social robots, the ability to engage in small talk enhances their perceived sociability, leading to more comfortable and natural user interactions. In this study, we evaluate the capacity of current Large Language Models (LLMs) to drive the small talk of a social robot and identify key areas for improvement. We introduce a novel method that autonomously generates feedback and ensures LLM-generated responses align with small talk conventions. Through several evaluations -- involving chatbot interactions and human-robot interactions -- we demonstrate the system's effectiveness in guiding LLM-generated responses toward realistic, human-like, and natural small-talk exchanges. |
| format | Preprint |
| id |
arxiv_https___arxiv_org_abs_2412_18023 |
| institution | arXiv |
| publishDate | 2024 |
| record_format | arxiv |
| spellingShingle | More than Chit-Chat: Developing Robots for Small-Talk Interactions Ramnauth, Rebecca Brščić, Dražen Scassellati, Brian Robotics Artificial Intelligence Human-Computer Interaction Beyond mere formality, small talk plays a pivotal role in social dynamics, serving as a verbal handshake for building rapport and understanding. For conversational AI and social robots, the ability to engage in small talk enhances their perceived sociability, leading to more comfortable and natural user interactions. In this study, we evaluate the capacity of current Large Language Models (LLMs) to drive the small talk of a social robot and identify key areas for improvement. We introduce a novel method that autonomously generates feedback and ensures LLM-generated responses align with small talk conventions. Through several evaluations -- involving chatbot interactions and human-robot interactions -- we demonstrate the system's effectiveness in guiding LLM-generated responses toward realistic, human-like, and natural small-talk exchanges. |
| title | More than Chit-Chat: Developing Robots for Small-Talk Interactions |
| topic | Robotics Artificial Intelligence Human-Computer Interaction |
| url | https://arxiv.org/abs/2412.18023 |