Bridging Context Gaps: Enhancing Comprehension in Long-Form Social Conversations Through Contextualized Excerpts

Fuente: arXiv
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Autori principali: Mohanty, Shrestha, Xuan, Sarah, Jobraeel, Jacob, Kumar, Anurag, Roy, Deb, Kabbara, Jad
Natura: Preprint
Pubblicazione: 2024
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author Mohanty, Shrestha
Xuan, Sarah
Jobraeel, Jacob
Kumar, Anurag
Roy, Deb
Kabbara, Jad
author_facet Mohanty, Shrestha
Xuan, Sarah
Jobraeel, Jacob
Kumar, Anurag
Roy, Deb
Kabbara, Jad
contents We focus on enhancing comprehension in small-group recorded conversations, which serve as a medium to bring people together and provide a space for sharing personal stories and experiences on crucial social matters. One way to parse and convey information from these conversations is by sharing highlighted excerpts in subsequent conversations. This can help promote a collective understanding of relevant issues, by highlighting perspectives and experiences to other groups of people who might otherwise be unfamiliar with and thus unable to relate to these experiences. The primary challenge that arises then is that excerpts taken from one conversation and shared in another setting might be missing crucial context or key elements that were previously introduced in the original conversation. This problem is exacerbated when conversations become lengthier and richer in themes and shared experiences. To address this, we explore how Large Language Models (LLMs) can enrich these excerpts by providing socially relevant context. We present approaches for effective contextualization to improve comprehension, readability, and empathy. We show significant improvements in understanding, as assessed through subjective and objective evaluations. While LLMs can offer valuable context, they struggle with capturing key social aspects. We release the Human-annotated Salient Excerpts (HSE) dataset to support future work. Additionally, we show how context-enriched excerpts can provide more focused and comprehensive conversation summaries.
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id arxiv_https___arxiv_org_abs_2412_19966
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Bridging Context Gaps: Enhancing Comprehension in Long-Form Social Conversations Through Contextualized Excerpts
Mohanty, Shrestha
Xuan, Sarah
Jobraeel, Jacob
Kumar, Anurag
Roy, Deb
Kabbara, Jad
Computation and Language
Artificial Intelligence
We focus on enhancing comprehension in small-group recorded conversations, which serve as a medium to bring people together and provide a space for sharing personal stories and experiences on crucial social matters. One way to parse and convey information from these conversations is by sharing highlighted excerpts in subsequent conversations. This can help promote a collective understanding of relevant issues, by highlighting perspectives and experiences to other groups of people who might otherwise be unfamiliar with and thus unable to relate to these experiences. The primary challenge that arises then is that excerpts taken from one conversation and shared in another setting might be missing crucial context or key elements that were previously introduced in the original conversation. This problem is exacerbated when conversations become lengthier and richer in themes and shared experiences. To address this, we explore how Large Language Models (LLMs) can enrich these excerpts by providing socially relevant context. We present approaches for effective contextualization to improve comprehension, readability, and empathy. We show significant improvements in understanding, as assessed through subjective and objective evaluations. While LLMs can offer valuable context, they struggle with capturing key social aspects. We release the Human-annotated Salient Excerpts (HSE) dataset to support future work. Additionally, we show how context-enriched excerpts can provide more focused and comprehensive conversation summaries.
title Bridging Context Gaps: Enhancing Comprehension in Long-Form Social Conversations Through Contextualized Excerpts
topic Computation and Language
Artificial Intelligence
url https://arxiv.org/abs/2412.19966