A review of faithfulness metrics for hallucination assessment in Large Language Models

Fuente: arXiv
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Autores principales: Malin, Ben, Kalganova, Tatiana, Boulgouris, Nikoloas
Formato: Preprint
Publicado: 2024
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author Malin, Ben
Kalganova, Tatiana
Boulgouris, Nikoloas
author_facet Malin, Ben
Kalganova, Tatiana
Boulgouris, Nikoloas
contents This review examines the means with which faithfulness has been evaluated across open-ended summarization, question-answering and machine translation tasks. We find that the use of LLMs as a faithfulness evaluator is commonly the metric that is most highly correlated with human judgement. The means with which other studies have mitigated hallucinations is discussed, with both retrieval augmented generation (RAG) and prompting framework approaches having been linked with superior faithfulness, whilst other recommendations for mitigation are provided. Research into faithfulness is integral to the continued widespread use of LLMs, as unfaithful responses can pose major risks to many areas whereby LLMs would otherwise be suitable. Furthermore, evaluating open-ended generation provides a more comprehensive measure of LLM performance than commonly used multiple-choice benchmarking, which can help in advancing the trust that can be placed within LLMs.
format Preprint
id arxiv_https___arxiv_org_abs_2501_00269
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle A review of faithfulness metrics for hallucination assessment in Large Language Models
Malin, Ben
Kalganova, Tatiana
Boulgouris, Nikoloas
Computation and Language
This review examines the means with which faithfulness has been evaluated across open-ended summarization, question-answering and machine translation tasks. We find that the use of LLMs as a faithfulness evaluator is commonly the metric that is most highly correlated with human judgement. The means with which other studies have mitigated hallucinations is discussed, with both retrieval augmented generation (RAG) and prompting framework approaches having been linked with superior faithfulness, whilst other recommendations for mitigation are provided. Research into faithfulness is integral to the continued widespread use of LLMs, as unfaithful responses can pose major risks to many areas whereby LLMs would otherwise be suitable. Furthermore, evaluating open-ended generation provides a more comprehensive measure of LLM performance than commonly used multiple-choice benchmarking, which can help in advancing the trust that can be placed within LLMs.
title A review of faithfulness metrics for hallucination assessment in Large Language Models
topic Computation and Language
url https://arxiv.org/abs/2501.00269