Designing Telepresence Robots to Support Place Attachment

Fuente: arXiv
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Main Authors: Hu, Yaxin, Zhu, Anjun, Toma, Catalina L., Mutlu, Bilge
Format: Preprint
Published: 2025
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author Hu, Yaxin
Zhu, Anjun
Toma, Catalina L.
Mutlu, Bilge
author_facet Hu, Yaxin
Zhu, Anjun
Toma, Catalina L.
Mutlu, Bilge
contents People feel attached to places that are meaningful to them, which psychological research calls "place attachment." Place attachment is associated with self-identity, self-continuity, and psychological well-being. Even small cues, including videos, images, sounds, and scents, can facilitate feelings of connection and belonging to a place. Telepresence robots that allow people to see, hear, and interact with a remote place have the potential to establish and maintain a connection with places and support place attachment. In this paper, we explore the design space of robotic telepresence to promote place attachment, including how users might be guided in a remote place and whether they experience the environment individually or with others. We prototyped a telepresence robot that allows one or more remote users to visit a place and be guided by a local human guide or a conversational agent. Participants were 38 university alumni who visited their alma mater via the telepresence robot. Our findings uncovered four distinct user personas in the remote experience and highlighted the need for social participation to enhance place attachment. We generated design implications for future telepresence robot design to support people's connections with places of personal significance.
format Preprint
id arxiv_https___arxiv_org_abs_2501_03420
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Designing Telepresence Robots to Support Place Attachment
Hu, Yaxin
Zhu, Anjun
Toma, Catalina L.
Mutlu, Bilge
Human-Computer Interaction
Robotics
68
People feel attached to places that are meaningful to them, which psychological research calls "place attachment." Place attachment is associated with self-identity, self-continuity, and psychological well-being. Even small cues, including videos, images, sounds, and scents, can facilitate feelings of connection and belonging to a place. Telepresence robots that allow people to see, hear, and interact with a remote place have the potential to establish and maintain a connection with places and support place attachment. In this paper, we explore the design space of robotic telepresence to promote place attachment, including how users might be guided in a remote place and whether they experience the environment individually or with others. We prototyped a telepresence robot that allows one or more remote users to visit a place and be guided by a local human guide or a conversational agent. Participants were 38 university alumni who visited their alma mater via the telepresence robot. Our findings uncovered four distinct user personas in the remote experience and highlighted the need for social participation to enhance place attachment. We generated design implications for future telepresence robot design to support people's connections with places of personal significance.
title Designing Telepresence Robots to Support Place Attachment
topic Human-Computer Interaction
Robotics
68
url https://arxiv.org/abs/2501.03420