What Drives You to Interact?: The Role of User Motivation for a Robot in the Wild

Fuente: arXiv
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Autores principales: Koike, Amy, Okafuji, Yuki, Hoshimure, Kenya, Baba, Jun
Formato: Preprint
Publicado: 2025
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author Koike, Amy
Okafuji, Yuki
Hoshimure, Kenya
Baba, Jun
author_facet Koike, Amy
Okafuji, Yuki
Hoshimure, Kenya
Baba, Jun
contents In this paper, we aim to understand how user motivation shapes human-robot interaction (HRI) in the wild. To explore this, we conducted a field study by deploying a fully autonomous conversational robot in a shopping mall over two days. Through sequential video analysis, we identified five patterns of interaction fluency (Smooth, Awkward, Active, Messy, and Quiet), four types of user motivation for interacting with the robot (Function, Experiment, Curiosity, and Education), and user positioning towards the robot. We further analyzed how these motivations and positioning influence interaction fluency. Our findings suggest that incorporating users' motivation types into the design of robot behavior can enhance interaction fluency, engagement, and user satisfaction in real-world HRI scenarios.
format Preprint
id arxiv_https___arxiv_org_abs_2501_04929
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle What Drives You to Interact?: The Role of User Motivation for a Robot in the Wild
Koike, Amy
Okafuji, Yuki
Hoshimure, Kenya
Baba, Jun
Human-Computer Interaction
Robotics
In this paper, we aim to understand how user motivation shapes human-robot interaction (HRI) in the wild. To explore this, we conducted a field study by deploying a fully autonomous conversational robot in a shopping mall over two days. Through sequential video analysis, we identified five patterns of interaction fluency (Smooth, Awkward, Active, Messy, and Quiet), four types of user motivation for interacting with the robot (Function, Experiment, Curiosity, and Education), and user positioning towards the robot. We further analyzed how these motivations and positioning influence interaction fluency. Our findings suggest that incorporating users' motivation types into the design of robot behavior can enhance interaction fluency, engagement, and user satisfaction in real-world HRI scenarios.
title What Drives You to Interact?: The Role of User Motivation for a Robot in the Wild
topic Human-Computer Interaction
Robotics
url https://arxiv.org/abs/2501.04929