De-centering the (Traditional) User: Multistakeholder Evaluation of Recommender Systems

Fuente: arXiv
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Auteurs principaux: Burke, Robin, Adomavicius, Gediminas, Bogers, Toine, Di Noia, Tommaso, Kowald, Dominik, Neidhardt, Julia, Özgöbek, Özlem, Pera, Maria Soledad, Tintarev, Nava, Ziegler, Jürgen
Format: Preprint
Publié: 2025
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author Burke, Robin
Adomavicius, Gediminas
Bogers, Toine
Di Noia, Tommaso
Kowald, Dominik
Neidhardt, Julia
Özgöbek, Özlem
Pera, Maria Soledad
Tintarev, Nava
Ziegler, Jürgen
author_facet Burke, Robin
Adomavicius, Gediminas
Bogers, Toine
Di Noia, Tommaso
Kowald, Dominik
Neidhardt, Julia
Özgöbek, Özlem
Pera, Maria Soledad
Tintarev, Nava
Ziegler, Jürgen
contents Multistakeholder recommender systems are those that account for the impacts and preferences of multiple groups of individuals, not just the end users receiving recommendations. Due to their complexity, these systems cannot be evaluated strictly by the overall utility of a single stakeholder, as is often the case of more mainstream recommender system applications. In this article, we focus our discussion on the challenges of multistakeholder evaluation of recommender systems. We bring attention to the different aspects involved -- from the range of stakeholders involved (including but not limited to providers and consumers) to the values and specific goals of each relevant stakeholder. We discuss how to move from theoretical principles to practical implementation, providing specific use case examples. Finally, we outline open research directions for the RecSys community to explore. We aim to provide guidance to researchers and practitioners about incorporating these complex and domain-dependent issues of evaluation in the course of designing, developing, and researching applications with multistakeholder aspects.
format Preprint
id arxiv_https___arxiv_org_abs_2501_05170
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle De-centering the (Traditional) User: Multistakeholder Evaluation of Recommender Systems
Burke, Robin
Adomavicius, Gediminas
Bogers, Toine
Di Noia, Tommaso
Kowald, Dominik
Neidhardt, Julia
Özgöbek, Özlem
Pera, Maria Soledad
Tintarev, Nava
Ziegler, Jürgen
Information Retrieval
Machine Learning
Multistakeholder recommender systems are those that account for the impacts and preferences of multiple groups of individuals, not just the end users receiving recommendations. Due to their complexity, these systems cannot be evaluated strictly by the overall utility of a single stakeholder, as is often the case of more mainstream recommender system applications. In this article, we focus our discussion on the challenges of multistakeholder evaluation of recommender systems. We bring attention to the different aspects involved -- from the range of stakeholders involved (including but not limited to providers and consumers) to the values and specific goals of each relevant stakeholder. We discuss how to move from theoretical principles to practical implementation, providing specific use case examples. Finally, we outline open research directions for the RecSys community to explore. We aim to provide guidance to researchers and practitioners about incorporating these complex and domain-dependent issues of evaluation in the course of designing, developing, and researching applications with multistakeholder aspects.
title De-centering the (Traditional) User: Multistakeholder Evaluation of Recommender Systems
topic Information Retrieval
Machine Learning
url https://arxiv.org/abs/2501.05170