Conversation Progress Guide : UI System for Enhancing Self-Efficacy in Conversational AI
Fuente:
arXiv
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| Auteurs principaux: | , , |
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| Format: | Preprint |
| Publié: |
2025
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| _version_ | 1866912244214792192 |
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| author | Jeong, Daeun Shin, Sungbok Jeong, Jongwook |
| author_facet | Jeong, Daeun Shin, Sungbok Jeong, Jongwook |
| contents | In this study, we introduce the Conversation Progress Guide (CPG), a system designed for text-based conversational AI interactions that provides a visual interface to represent progress. Users often encounter failures when interacting with conversational AI, which can negatively affect their self-efficacy-an individual's belief in their capabilities, reducing their willingness to engage with these services. The CPG offers visual feedback on task progress, providing users with mastery experiences, a key source of self-efficacy. To evaluate the system's effectiveness, we conducted a user study assessing how the integration of the CPG influences user engagement and self-efficacy. Results demonstrate that users interacting with a conversational AI enhanced by the CPG showed significant improvements in self-efficacy measures compared to those using a conventional conversational AI. |
| format | Preprint |
| id |
arxiv_https___arxiv_org_abs_2501_12001 |
| institution | arXiv |
| publishDate | 2025 |
| record_format | arxiv |
| spellingShingle | Conversation Progress Guide : UI System for Enhancing Self-Efficacy in Conversational AI Jeong, Daeun Shin, Sungbok Jeong, Jongwook Human-Computer Interaction In this study, we introduce the Conversation Progress Guide (CPG), a system designed for text-based conversational AI interactions that provides a visual interface to represent progress. Users often encounter failures when interacting with conversational AI, which can negatively affect their self-efficacy-an individual's belief in their capabilities, reducing their willingness to engage with these services. The CPG offers visual feedback on task progress, providing users with mastery experiences, a key source of self-efficacy. To evaluate the system's effectiveness, we conducted a user study assessing how the integration of the CPG influences user engagement and self-efficacy. Results demonstrate that users interacting with a conversational AI enhanced by the CPG showed significant improvements in self-efficacy measures compared to those using a conventional conversational AI. |
| title | Conversation Progress Guide : UI System for Enhancing Self-Efficacy in Conversational AI |
| topic | Human-Computer Interaction |
| url | https://arxiv.org/abs/2501.12001 |