Improving robot understanding using conversational AI: demonstration and feasibility study

Fuente: arXiv
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Main Authors: Kumar, Shikhar, Edan, Yael
Format: Preprint
Published: 2025
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author Kumar, Shikhar
Edan, Yael
author_facet Kumar, Shikhar
Edan, Yael
contents Explanations constitute an important aspect of successful human robot interactions and can enhance robot understanding. To improve the understanding of the robot, we have developed four levels of explanation (LOE) based on two questions: what needs to be explained, and why the robot has made a particular decision. The understandable robot requires a communicative action when there is disparity between the human s mental model of the robot and the robots state of mind. This communicative action was generated by utilizing a conversational AI platform to generate explanations. An adaptive dialog was implemented for transition from one LOE to another. Here, we demonstrate the adaptive dialog in a collaborative task with errors and provide results of a feasibility study with users.
format Preprint
id arxiv_https___arxiv_org_abs_2501_12214
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Improving robot understanding using conversational AI: demonstration and feasibility study
Kumar, Shikhar
Edan, Yael
Robotics
Human-Computer Interaction
Explanations constitute an important aspect of successful human robot interactions and can enhance robot understanding. To improve the understanding of the robot, we have developed four levels of explanation (LOE) based on two questions: what needs to be explained, and why the robot has made a particular decision. The understandable robot requires a communicative action when there is disparity between the human s mental model of the robot and the robots state of mind. This communicative action was generated by utilizing a conversational AI platform to generate explanations. An adaptive dialog was implemented for transition from one LOE to another. Here, we demonstrate the adaptive dialog in a collaborative task with errors and provide results of a feasibility study with users.
title Improving robot understanding using conversational AI: demonstration and feasibility study
topic Robotics
Human-Computer Interaction
url https://arxiv.org/abs/2501.12214