As Confidence Aligns: Exploring the Effect of AI Confidence on Human Self-confidence in Human-AI Decision Making

Fuente: arXiv
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Auteurs principaux: Li, Jingshu, Yang, Yitian, Liao, Q. Vera, Zhang, Junti, Lee, Yi-Chieh
Format: Preprint
Publié: 2025
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author Li, Jingshu
Yang, Yitian
Liao, Q. Vera
Zhang, Junti
Lee, Yi-Chieh
author_facet Li, Jingshu
Yang, Yitian
Liao, Q. Vera
Zhang, Junti
Lee, Yi-Chieh
contents Complementary collaboration between humans and AI is essential for human-AI decision making. One feasible approach to achieving it involves accounting for the calibrated confidence levels of both AI and users. However, this process would likely be made more difficult by the fact that AI confidence may influence users' self-confidence and its calibration. To explore these dynamics, we conducted a randomized behavioral experiment. Our results indicate that in human-AI decision-making, users' self-confidence aligns with AI confidence and such alignment can persist even after AI ceases to be involved. This alignment then affects users' self-confidence calibration. We also found the presence of real-time correctness feedback of decisions reduced the degree of alignment. These findings suggest that users' self-confidence is not independent of AI confidence, which practitioners aiming to achieve better human-AI collaboration need to be aware of. We call for research focusing on the alignment of human cognition and behavior with AI.
format Preprint
id arxiv_https___arxiv_org_abs_2501_12868
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle As Confidence Aligns: Exploring the Effect of AI Confidence on Human Self-confidence in Human-AI Decision Making
Li, Jingshu
Yang, Yitian
Liao, Q. Vera
Zhang, Junti
Lee, Yi-Chieh
Human-Computer Interaction
Artificial Intelligence
Complementary collaboration between humans and AI is essential for human-AI decision making. One feasible approach to achieving it involves accounting for the calibrated confidence levels of both AI and users. However, this process would likely be made more difficult by the fact that AI confidence may influence users' self-confidence and its calibration. To explore these dynamics, we conducted a randomized behavioral experiment. Our results indicate that in human-AI decision-making, users' self-confidence aligns with AI confidence and such alignment can persist even after AI ceases to be involved. This alignment then affects users' self-confidence calibration. We also found the presence of real-time correctness feedback of decisions reduced the degree of alignment. These findings suggest that users' self-confidence is not independent of AI confidence, which practitioners aiming to achieve better human-AI collaboration need to be aware of. We call for research focusing on the alignment of human cognition and behavior with AI.
title As Confidence Aligns: Exploring the Effect of AI Confidence on Human Self-confidence in Human-AI Decision Making
topic Human-Computer Interaction
Artificial Intelligence
url https://arxiv.org/abs/2501.12868