The Muddy Waters of Modeling Empathy in Language: The Practical Impacts of Theoretical Constructs

Fuente: arXiv
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Autori principali: Lahnala, Allison, Welch, Charles, Jurgens, David, Flek, Lucie
Natura: Preprint
Pubblicazione: 2025
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author Lahnala, Allison
Welch, Charles
Jurgens, David
Flek, Lucie
author_facet Lahnala, Allison
Welch, Charles
Jurgens, David
Flek, Lucie
contents Conceptual operationalizations of empathy in NLP are varied, with some having specific behaviors and properties, while others are more abstract. How these variations relate to one another and capture properties of empathy observable in text remains unclear. To provide insight into this, we analyze the transfer performance of empathy models adapted to empathy tasks with different theoretical groundings. We study (1) the dimensionality of empathy definitions, (2) the correspondence between the defined dimensions and measured/observed properties, and (3) the conduciveness of the data to represent them, finding they have a significant impact to performance compared to other transfer setting features. Characterizing the theoretical grounding of empathy tasks as direct, abstract, or adjacent further indicates that tasks that directly predict specified empathy components have higher transferability. Our work provides empirical evidence for the need for precise and multidimensional empathy operationalizations.
format Preprint
id arxiv_https___arxiv_org_abs_2501_14981
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle The Muddy Waters of Modeling Empathy in Language: The Practical Impacts of Theoretical Constructs
Lahnala, Allison
Welch, Charles
Jurgens, David
Flek, Lucie
Computation and Language
Conceptual operationalizations of empathy in NLP are varied, with some having specific behaviors and properties, while others are more abstract. How these variations relate to one another and capture properties of empathy observable in text remains unclear. To provide insight into this, we analyze the transfer performance of empathy models adapted to empathy tasks with different theoretical groundings. We study (1) the dimensionality of empathy definitions, (2) the correspondence between the defined dimensions and measured/observed properties, and (3) the conduciveness of the data to represent them, finding they have a significant impact to performance compared to other transfer setting features. Characterizing the theoretical grounding of empathy tasks as direct, abstract, or adjacent further indicates that tasks that directly predict specified empathy components have higher transferability. Our work provides empirical evidence for the need for precise and multidimensional empathy operationalizations.
title The Muddy Waters of Modeling Empathy in Language: The Practical Impacts of Theoretical Constructs
topic Computation and Language
url https://arxiv.org/abs/2501.14981