Perception of an AI Teammate in an Embodied Control Task Affects Team Performance, Reflected in Human Teammates' Behaviors and Physiological Responses

Fuente: arXiv
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Autori principali: Qin, Yinuo, Lee, Richard T., Sajda, Paul
Natura: Preprint
Pubblicazione: 2025
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author Qin, Yinuo
Lee, Richard T.
Sajda, Paul
author_facet Qin, Yinuo
Lee, Richard T.
Sajda, Paul
contents The integration of artificial intelligence (AI) into human teams is widely expected to enhance performance and collaboration. However, our study reveals a striking and counterintuitive result: human-AI teams performed worse than human-only teams, especially when task difficulty increased. Using a virtual reality-based sensorimotor task, we observed that the inclusion of an active human-like AI teammate disrupted team dynamics, leading to elevated arousal, reduced engagement, and diminished communication intensity among human participants. These effects persisted even as the human teammates' perception of the AI teammate improved over time. These findings challenge prevailing assumptions about the benefits of AI in team settings and highlight the critical need for human-centered AI design to mitigate adverse physiological and behavioral impacts, ensuring more effective human-AI collaboration.
format Preprint
id arxiv_https___arxiv_org_abs_2501_15332
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Perception of an AI Teammate in an Embodied Control Task Affects Team Performance, Reflected in Human Teammates' Behaviors and Physiological Responses
Qin, Yinuo
Lee, Richard T.
Sajda, Paul
Human-Computer Interaction
Neurons and Cognition
The integration of artificial intelligence (AI) into human teams is widely expected to enhance performance and collaboration. However, our study reveals a striking and counterintuitive result: human-AI teams performed worse than human-only teams, especially when task difficulty increased. Using a virtual reality-based sensorimotor task, we observed that the inclusion of an active human-like AI teammate disrupted team dynamics, leading to elevated arousal, reduced engagement, and diminished communication intensity among human participants. These effects persisted even as the human teammates' perception of the AI teammate improved over time. These findings challenge prevailing assumptions about the benefits of AI in team settings and highlight the critical need for human-centered AI design to mitigate adverse physiological and behavioral impacts, ensuring more effective human-AI collaboration.
title Perception of an AI Teammate in an Embodied Control Task Affects Team Performance, Reflected in Human Teammates' Behaviors and Physiological Responses
topic Human-Computer Interaction
Neurons and Cognition
url https://arxiv.org/abs/2501.15332