The Dilemma of Building Do-It-Yourself (DIY) Solutions for Workplace Accessibility

Fuente: arXiv
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Hauptverfasser: Cha, Yoonha, Jackson, Victoria, Kohl, Karina, Prikladnicki, Rafael, van der Hoek, André, Branham, Stacy M.
Format: Preprint
Veröffentlicht: 2025
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author Cha, Yoonha
Jackson, Victoria
Kohl, Karina
Prikladnicki, Rafael
van der Hoek, André
Branham, Stacy M.
author_facet Cha, Yoonha
Jackson, Victoria
Kohl, Karina
Prikladnicki, Rafael
van der Hoek, André
Branham, Stacy M.
contents Existing commercial and in-house software development tools are often inaccessible to Blind and Low Vision Software Professionals (BLVSPs), hindering their participation and career growth at work. Building on existing research on Do-It-Yourself (DIY) Assistive Technologies and customized tools made by programmers, we shed light on the currently unexplored intersection of how DIY tools built and used by BLVSPs support accessible software development. Through semi-structured interviews with 30 BLVSPs, we found that such tools serve many different purposes and are driven by motivations such as desiring to maintain a professional image and a sense of dignity at work. These tools had significant impacts on workplace accessibility and revealed a need for a more centralized community for sharing tools, tips, and tricks. Based on our findings, we introduce the "Double Hacker Dilemma" and highlight a need for developing more effective peer and organizational platforms that support DIY tool sharing.
format Preprint
id arxiv_https___arxiv_org_abs_2501_18148
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle The Dilemma of Building Do-It-Yourself (DIY) Solutions for Workplace Accessibility
Cha, Yoonha
Jackson, Victoria
Kohl, Karina
Prikladnicki, Rafael
van der Hoek, André
Branham, Stacy M.
Software Engineering
Human-Computer Interaction
D.2.9; H.5.3
Existing commercial and in-house software development tools are often inaccessible to Blind and Low Vision Software Professionals (BLVSPs), hindering their participation and career growth at work. Building on existing research on Do-It-Yourself (DIY) Assistive Technologies and customized tools made by programmers, we shed light on the currently unexplored intersection of how DIY tools built and used by BLVSPs support accessible software development. Through semi-structured interviews with 30 BLVSPs, we found that such tools serve many different purposes and are driven by motivations such as desiring to maintain a professional image and a sense of dignity at work. These tools had significant impacts on workplace accessibility and revealed a need for a more centralized community for sharing tools, tips, and tricks. Based on our findings, we introduce the "Double Hacker Dilemma" and highlight a need for developing more effective peer and organizational platforms that support DIY tool sharing.
title The Dilemma of Building Do-It-Yourself (DIY) Solutions for Workplace Accessibility
topic Software Engineering
Human-Computer Interaction
D.2.9; H.5.3
url https://arxiv.org/abs/2501.18148