Quest Love: A First Look at Blockchain Loyalty Programs

Fuente: arXiv
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Autores principales: Al-Chami, Joseph, Clark, Jeremy
Formato: Preprint
Publicado: 2025
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author Al-Chami, Joseph
Clark, Jeremy
author_facet Al-Chami, Joseph
Clark, Jeremy
contents Blockchain ecosystems -- such as those built around chains, layers, and services -- try to engage users for a variety of reasons: user education, growing and protecting their market share, climbing metric-measuring leaderboards with competing systems, demonstrating usage to investors, and identifying worthy recipients for newly created tokens (airdrops). A popular approach is offering user quests: small tasks that can be completed by a user, exposing them to a common task they might want to do in the future, and rewarding them for completion. In this paper, we analyze a proprietary dataset from one deployed quest system that offered 43 unique quests over 10 months with 80M completions. We offer insights about the factors that correlate with task completion: amount of reward, monetary value of reward, difficulty, and cost. We also discuss the role of farming and bots, and the factors that complicate distinguishing real users from automated scripts.
format Preprint
id arxiv_https___arxiv_org_abs_2501_18810
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Quest Love: A First Look at Blockchain Loyalty Programs
Al-Chami, Joseph
Clark, Jeremy
Cryptography and Security
Blockchain ecosystems -- such as those built around chains, layers, and services -- try to engage users for a variety of reasons: user education, growing and protecting their market share, climbing metric-measuring leaderboards with competing systems, demonstrating usage to investors, and identifying worthy recipients for newly created tokens (airdrops). A popular approach is offering user quests: small tasks that can be completed by a user, exposing them to a common task they might want to do in the future, and rewarding them for completion. In this paper, we analyze a proprietary dataset from one deployed quest system that offered 43 unique quests over 10 months with 80M completions. We offer insights about the factors that correlate with task completion: amount of reward, monetary value of reward, difficulty, and cost. We also discuss the role of farming and bots, and the factors that complicate distinguishing real users from automated scripts.
title Quest Love: A First Look at Blockchain Loyalty Programs
topic Cryptography and Security
url https://arxiv.org/abs/2501.18810