CollabLLM: From Passive Responders to Active Collaborators

Fuente: arXiv
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Auteurs principaux: Wu, Shirley, Galley, Michel, Peng, Baolin, Cheng, Hao, Li, Gavin, Dou, Yao, Cai, Weixin, Zou, James, Leskovec, Jure, Gao, Jianfeng
Format: Preprint
Publié: 2025
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author Wu, Shirley
Galley, Michel
Peng, Baolin
Cheng, Hao
Li, Gavin
Dou, Yao
Cai, Weixin
Zou, James
Leskovec, Jure
Gao, Jianfeng
author_facet Wu, Shirley
Galley, Michel
Peng, Baolin
Cheng, Hao
Li, Gavin
Dou, Yao
Cai, Weixin
Zou, James
Leskovec, Jure
Gao, Jianfeng
contents Large Language Models are typically trained with next-turn rewards, limiting their ability to optimize for long-term interaction. As a result, they often respond passively to ambiguous or open-ended user requests, failing to help users reach their ultimate intents and leading to inefficient conversations. To address these limitations, we introduce CollabLLM, a novel and general training framework that enhances multiturn human-LLM collaboration. Its key innovation is a collaborative simulation that estimates the long-term contribution of responses using Multiturn-aware Rewards. By reinforcement fine-tuning these rewards, CollabLLM goes beyond responding to user requests, and actively uncovers user intent and offers insightful suggestions-a key step towards more human-centered AI. We also devise a multiturn interaction benchmark with three challenging tasks such as document creation. CollabLLM significantly outperforms our baselines with averages of 18.5% higher task performance and 46.3% improved interactivity by LLM judges. Finally, we conduct a large user study with 201 judges, where CollabLLM increases user satisfaction by 17.6% and reduces user spent time by 10.4%.
format Preprint
id arxiv_https___arxiv_org_abs_2502_00640
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle CollabLLM: From Passive Responders to Active Collaborators
Wu, Shirley
Galley, Michel
Peng, Baolin
Cheng, Hao
Li, Gavin
Dou, Yao
Cai, Weixin
Zou, James
Leskovec, Jure
Gao, Jianfeng
Artificial Intelligence
Large Language Models are typically trained with next-turn rewards, limiting their ability to optimize for long-term interaction. As a result, they often respond passively to ambiguous or open-ended user requests, failing to help users reach their ultimate intents and leading to inefficient conversations. To address these limitations, we introduce CollabLLM, a novel and general training framework that enhances multiturn human-LLM collaboration. Its key innovation is a collaborative simulation that estimates the long-term contribution of responses using Multiturn-aware Rewards. By reinforcement fine-tuning these rewards, CollabLLM goes beyond responding to user requests, and actively uncovers user intent and offers insightful suggestions-a key step towards more human-centered AI. We also devise a multiturn interaction benchmark with three challenging tasks such as document creation. CollabLLM significantly outperforms our baselines with averages of 18.5% higher task performance and 46.3% improved interactivity by LLM judges. Finally, we conduct a large user study with 201 judges, where CollabLLM increases user satisfaction by 17.6% and reduces user spent time by 10.4%.
title CollabLLM: From Passive Responders to Active Collaborators
topic Artificial Intelligence
url https://arxiv.org/abs/2502.00640