MeetMap: Real-Time Collaborative Dialogue Mapping with LLMs in Online Meetings

Fuente: arXiv
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Auteurs principaux: Chen, Xinyue, Yap, Nathan, Lu, Xinyi, Gunal, Aylin, Wang, Xu
Format: Preprint
Publié: 2025
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author Chen, Xinyue
Yap, Nathan
Lu, Xinyi
Gunal, Aylin
Wang, Xu
author_facet Chen, Xinyue
Yap, Nathan
Lu, Xinyi
Gunal, Aylin
Wang, Xu
contents Video meeting platforms display conversations linearly through transcripts or summaries. However, ideas during a meeting do not emerge linearly. We leverage LLMs to create dialogue maps in real time to help people visually structure and connect ideas. Balancing the need to reduce the cognitive load on users during the conversation while giving them sufficient control when using AI, we explore two system variants that encompass different levels of AI assistance. In Human-Map, AI generates summaries of conversations as nodes, and users create dialogue maps with the nodes. In AI-Map, AI produces dialogue maps where users can make edits. We ran a within-subject experiment with ten pairs of users, comparing the two MeetMap variants and a baseline. Users preferred MeetMap over traditional methods for taking notes, which aligned better with their mental models of conversations. Users liked the ease of use for AI-Map due to the low effort demands and appreciated the hands-on opportunity in Human-Map for sense-making.
format Preprint
id arxiv_https___arxiv_org_abs_2502_01564
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle MeetMap: Real-Time Collaborative Dialogue Mapping with LLMs in Online Meetings
Chen, Xinyue
Yap, Nathan
Lu, Xinyi
Gunal, Aylin
Wang, Xu
Human-Computer Interaction
Artificial Intelligence
Video meeting platforms display conversations linearly through transcripts or summaries. However, ideas during a meeting do not emerge linearly. We leverage LLMs to create dialogue maps in real time to help people visually structure and connect ideas. Balancing the need to reduce the cognitive load on users during the conversation while giving them sufficient control when using AI, we explore two system variants that encompass different levels of AI assistance. In Human-Map, AI generates summaries of conversations as nodes, and users create dialogue maps with the nodes. In AI-Map, AI produces dialogue maps where users can make edits. We ran a within-subject experiment with ten pairs of users, comparing the two MeetMap variants and a baseline. Users preferred MeetMap over traditional methods for taking notes, which aligned better with their mental models of conversations. Users liked the ease of use for AI-Map due to the low effort demands and appreciated the hands-on opportunity in Human-Map for sense-making.
title MeetMap: Real-Time Collaborative Dialogue Mapping with LLMs in Online Meetings
topic Human-Computer Interaction
Artificial Intelligence
url https://arxiv.org/abs/2502.01564