The Benefits of Prosociality towards AI Agents: Examining the Effects of Helping AI Agents on Human Well-Being

Fuente: arXiv
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Main Authors: Zhu, Zicheng, Tan, Yugin, Yamashita, Naomi, Lee, Yi-Chieh, Zhang, Renwen
Format: Preprint
Published: 2025
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author Zhu, Zicheng
Tan, Yugin
Yamashita, Naomi
Lee, Yi-Chieh
Zhang, Renwen
author_facet Zhu, Zicheng
Tan, Yugin
Yamashita, Naomi
Lee, Yi-Chieh
Zhang, Renwen
contents Prosocial behaviors, such as helping others, are well-known to enhance human well-being. While there is a growing trend of humans helping AI agents, it remains unclear whether the well-being benefits of helping others extend to interactions with non-human entities. To address this, we conducted an experiment (N = 295) to explore how helping AI agents impacts human well-being, especially when the agents fulfill human basic psychological needs--relatedness, competence, and autonomy--during the interaction. Our findings showed that helping AI agents reduced participants' feelings of loneliness. When AI met participants' needs for competence and autonomy during the helping process, there was a further decrease in loneliness and an increase in positive affect. However, when AI did not meet participants' need for relatedness, participants experienced an increase in positive affect. We discuss the implications of these findings for understanding how AI can support human well-being.
format Preprint
id arxiv_https___arxiv_org_abs_2502_02911
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle The Benefits of Prosociality towards AI Agents: Examining the Effects of Helping AI Agents on Human Well-Being
Zhu, Zicheng
Tan, Yugin
Yamashita, Naomi
Lee, Yi-Chieh
Zhang, Renwen
Human-Computer Interaction
Prosocial behaviors, such as helping others, are well-known to enhance human well-being. While there is a growing trend of humans helping AI agents, it remains unclear whether the well-being benefits of helping others extend to interactions with non-human entities. To address this, we conducted an experiment (N = 295) to explore how helping AI agents impacts human well-being, especially when the agents fulfill human basic psychological needs--relatedness, competence, and autonomy--during the interaction. Our findings showed that helping AI agents reduced participants' feelings of loneliness. When AI met participants' needs for competence and autonomy during the helping process, there was a further decrease in loneliness and an increase in positive affect. However, when AI did not meet participants' need for relatedness, participants experienced an increase in positive affect. We discuss the implications of these findings for understanding how AI can support human well-being.
title The Benefits of Prosociality towards AI Agents: Examining the Effects of Helping AI Agents on Human Well-Being
topic Human-Computer Interaction
url https://arxiv.org/abs/2502.02911