Gig2Gether: Data-sharing to Empower, Unify and Demystify Gig Work

Fuente: arXiv
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Hauptverfasser: Hsieh, Jane, Zhang, Angie, Surati, Sajel, Xie, Sijia, Ayala, Yeshua, Sathiya, Nithila, Kuo, Tzu-Sheng, Lee, Min Kyung, Zhu, Haiyi
Format: Preprint
Veröffentlicht: 2025
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author Hsieh, Jane
Zhang, Angie
Surati, Sajel
Xie, Sijia
Ayala, Yeshua
Sathiya, Nithila
Kuo, Tzu-Sheng
Lee, Min Kyung
Zhu, Haiyi
author_facet Hsieh, Jane
Zhang, Angie
Surati, Sajel
Xie, Sijia
Ayala, Yeshua
Sathiya, Nithila
Kuo, Tzu-Sheng
Lee, Min Kyung
Zhu, Haiyi
contents The wide adoption of platformized work has generated remarkable advancements in the labor patterns and mobility of modern society. Underpinning such progress, gig workers are exposed to unprecedented challenges and accountabilities: lack of data transparency, social and physical isolation, as well as insufficient infrastructural safeguards. Gig2Gether presents a space designed for workers to engage in an initial experience of voluntarily contributing anecdotal and statistical data to affect policy and build solidarity across platforms by exchanging unifying and diverse experiences. Our 7-day field study with 16 active workers from three distinct platforms and work domains showed existing affordances of data-sharing: facilitating mutual support across platforms, as well as enabling financial reflection and planning. Additionally, workers envisioned future use cases of data-sharing for collectivism (e.g., collaborative examinations of algorithmic speculations) and informing policy (e.g., around safety and pay), which motivated (latent) worker desiderata of additional capabilities and data metrics. Based on these findings, we discuss remaining challenges to address and how data-sharing tools can complement existing structures to maximize worker empowerment and policy impact.
format Preprint
id arxiv_https___arxiv_org_abs_2502_04482
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Gig2Gether: Data-sharing to Empower, Unify and Demystify Gig Work
Hsieh, Jane
Zhang, Angie
Surati, Sajel
Xie, Sijia
Ayala, Yeshua
Sathiya, Nithila
Kuo, Tzu-Sheng
Lee, Min Kyung
Zhu, Haiyi
Human-Computer Interaction
The wide adoption of platformized work has generated remarkable advancements in the labor patterns and mobility of modern society. Underpinning such progress, gig workers are exposed to unprecedented challenges and accountabilities: lack of data transparency, social and physical isolation, as well as insufficient infrastructural safeguards. Gig2Gether presents a space designed for workers to engage in an initial experience of voluntarily contributing anecdotal and statistical data to affect policy and build solidarity across platforms by exchanging unifying and diverse experiences. Our 7-day field study with 16 active workers from three distinct platforms and work domains showed existing affordances of data-sharing: facilitating mutual support across platforms, as well as enabling financial reflection and planning. Additionally, workers envisioned future use cases of data-sharing for collectivism (e.g., collaborative examinations of algorithmic speculations) and informing policy (e.g., around safety and pay), which motivated (latent) worker desiderata of additional capabilities and data metrics. Based on these findings, we discuss remaining challenges to address and how data-sharing tools can complement existing structures to maximize worker empowerment and policy impact.
title Gig2Gether: Data-sharing to Empower, Unify and Demystify Gig Work
topic Human-Computer Interaction
url https://arxiv.org/abs/2502.04482