Bridging HCI and AI Research for the Evaluation of Conversational SE Assistants

Fuente: arXiv
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Autores principales: Richards, Jonan, Wessel, Mairieli
Formato: Preprint
Publicado: 2025
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author Richards, Jonan
Wessel, Mairieli
author_facet Richards, Jonan
Wessel, Mairieli
contents As Large Language Models (LLMs) are increasingly adopted in software engineering, recently in the form of conversational assistants, ensuring these technologies align with developers' needs is essential. The limitations of traditional human-centered methods for evaluating LLM-based tools at scale raise the need for automatic evaluation. In this paper, we advocate combining insights from human-computer interaction (HCI) and artificial intelligence (AI) research to enable human-centered automatic evaluation of LLM-based conversational SE assistants. We identify requirements for such evaluation and challenges down the road, working towards a framework that ensures these assistants are designed and deployed in line with user needs.
format Preprint
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institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Bridging HCI and AI Research for the Evaluation of Conversational SE Assistants
Richards, Jonan
Wessel, Mairieli
Software Engineering
As Large Language Models (LLMs) are increasingly adopted in software engineering, recently in the form of conversational assistants, ensuring these technologies align with developers' needs is essential. The limitations of traditional human-centered methods for evaluating LLM-based tools at scale raise the need for automatic evaluation. In this paper, we advocate combining insights from human-computer interaction (HCI) and artificial intelligence (AI) research to enable human-centered automatic evaluation of LLM-based conversational SE assistants. We identify requirements for such evaluation and challenges down the road, working towards a framework that ensures these assistants are designed and deployed in line with user needs.
title Bridging HCI and AI Research for the Evaluation of Conversational SE Assistants
topic Software Engineering
url https://arxiv.org/abs/2502.07956