Do LLMs Recognize Your Preferences? Evaluating Personalized Preference Following in LLMs

Fuente: arXiv
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Main Authors: Zhao, Siyan, Hong, Mingyi, Liu, Yang, Hazarika, Devamanyu, Lin, Kaixiang
Format: Preprint
Published: 2025
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author Zhao, Siyan
Hong, Mingyi
Liu, Yang
Hazarika, Devamanyu
Lin, Kaixiang
author_facet Zhao, Siyan
Hong, Mingyi
Liu, Yang
Hazarika, Devamanyu
Lin, Kaixiang
contents Large Language Models (LLMs) are increasingly used as chatbots, yet their ability to personalize responses to user preferences remains limited. We introduce PrefEval, a benchmark for evaluating LLMs' ability to infer, memorize and adhere to user preferences in a long-context conversational setting. PrefEval comprises 3,000 manually curated user preference and query pairs spanning 20 topics. PrefEval contains user personalization or preference information in both explicit and implicit forms, and evaluates LLM performance using a generation and a classification task. With PrefEval, we evaluated the aforementioned preference following capabilities of 10 open-source and proprietary LLMs in multi-session conversations with varying context lengths up to 100k tokens. We benchmark with various prompting, iterative feedback, and retrieval-augmented generation methods. Our benchmarking effort reveals that state-of-the-art LLMs face significant challenges in proactively following users' preferences during conversations. In particular, in zero-shot settings, preference following accuracy falls below 10% at merely 10 turns (~3k tokens) across most evaluated models. Even with advanced prompting and retrieval methods, preference following still deteriorates in long-context conversations. Furthermore, we show that fine-tuning on PrefEval significantly improves performance. We believe PrefEval serves as a valuable resource for measuring, understanding, and enhancing LLMs' preference following abilities, paving the way for personalized conversational agents. Our code and dataset are available at https://prefeval.github.io/.
format Preprint
id arxiv_https___arxiv_org_abs_2502_09597
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Do LLMs Recognize Your Preferences? Evaluating Personalized Preference Following in LLMs
Zhao, Siyan
Hong, Mingyi
Liu, Yang
Hazarika, Devamanyu
Lin, Kaixiang
Machine Learning
Computation and Language
Large Language Models (LLMs) are increasingly used as chatbots, yet their ability to personalize responses to user preferences remains limited. We introduce PrefEval, a benchmark for evaluating LLMs' ability to infer, memorize and adhere to user preferences in a long-context conversational setting. PrefEval comprises 3,000 manually curated user preference and query pairs spanning 20 topics. PrefEval contains user personalization or preference information in both explicit and implicit forms, and evaluates LLM performance using a generation and a classification task. With PrefEval, we evaluated the aforementioned preference following capabilities of 10 open-source and proprietary LLMs in multi-session conversations with varying context lengths up to 100k tokens. We benchmark with various prompting, iterative feedback, and retrieval-augmented generation methods. Our benchmarking effort reveals that state-of-the-art LLMs face significant challenges in proactively following users' preferences during conversations. In particular, in zero-shot settings, preference following accuracy falls below 10% at merely 10 turns (~3k tokens) across most evaluated models. Even with advanced prompting and retrieval methods, preference following still deteriorates in long-context conversations. Furthermore, we show that fine-tuning on PrefEval significantly improves performance. We believe PrefEval serves as a valuable resource for measuring, understanding, and enhancing LLMs' preference following abilities, paving the way for personalized conversational agents. Our code and dataset are available at https://prefeval.github.io/.
title Do LLMs Recognize Your Preferences? Evaluating Personalized Preference Following in LLMs
topic Machine Learning
Computation and Language
url https://arxiv.org/abs/2502.09597