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Main Authors: Li, Wenqi, Kuo, Jui-Ching, Sheng, Manyu, Zhang, Pengyi, Wu, Qunfang
Format: Preprint
Published: 2025
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Online Access:https://arxiv.org/abs/2502.09869
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author Li, Wenqi
Kuo, Jui-Ching
Sheng, Manyu
Zhang, Pengyi
Wu, Qunfang
author_facet Li, Wenqi
Kuo, Jui-Ching
Sheng, Manyu
Zhang, Pengyi
Wu, Qunfang
contents As personalized recommendation algorithms become integral to social media platforms, users are increasingly aware of their ability to influence recommendation content. However, limited research has explored how users provide feedback through their behaviors and platform mechanisms to shape the recommendation content. We conducted semi-structured interviews with 34 active users of algorithmic-driven social media platforms (e.g., Xiaohongshu, Douyin). In addition to explicit and implicit feedback, this study introduced intentional implicit feedback, highlighting the actions users intentionally took to refine recommendation content through perceived feedback mechanisms. Additionally, choices of feedback behaviors were found to align with specific purposes. Explicit feedback was primarily used for feed customization, while unintentional implicit feedback was more linked to content consumption. Intentional implicit feedback was employed for multiple purposes, particularly in increasing content diversity and improving recommendation relevance. This work underscores the user intention dimension in the explicit-implicit feedback dichotomy and offers insights for designing personalized recommendation feedback that better responds to users' needs.
format Preprint
id arxiv_https___arxiv_org_abs_2502_09869
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Beyond Explicit and Implicit: How Users Provide Feedback to Shape Personalized Recommendation Content
Li, Wenqi
Kuo, Jui-Ching
Sheng, Manyu
Zhang, Pengyi
Wu, Qunfang
Human-Computer Interaction
As personalized recommendation algorithms become integral to social media platforms, users are increasingly aware of their ability to influence recommendation content. However, limited research has explored how users provide feedback through their behaviors and platform mechanisms to shape the recommendation content. We conducted semi-structured interviews with 34 active users of algorithmic-driven social media platforms (e.g., Xiaohongshu, Douyin). In addition to explicit and implicit feedback, this study introduced intentional implicit feedback, highlighting the actions users intentionally took to refine recommendation content through perceived feedback mechanisms. Additionally, choices of feedback behaviors were found to align with specific purposes. Explicit feedback was primarily used for feed customization, while unintentional implicit feedback was more linked to content consumption. Intentional implicit feedback was employed for multiple purposes, particularly in increasing content diversity and improving recommendation relevance. This work underscores the user intention dimension in the explicit-implicit feedback dichotomy and offers insights for designing personalized recommendation feedback that better responds to users' needs.
title Beyond Explicit and Implicit: How Users Provide Feedback to Shape Personalized Recommendation Content
topic Human-Computer Interaction
url https://arxiv.org/abs/2502.09869