FishBargain: An LLM-Empowered Bargaining Agent for Online Fleamarket Platform Sellers

Fuente: arXiv
Guardado en:
Detalles Bibliográficos
Autores principales: Kong, Dexin, Yan, Xu, Chen, Ming, Han, Shuguang, Chen, Jufeng, Huang, Fei
Formato: Preprint
Publicado: 2025
Materias:
Acceso en línea:
Etiquetas: Agregar Etiqueta
Sin Etiquetas, Sea el primero en etiquetar este registro!
_version_ 1866915152611246080
author Kong, Dexin
Yan, Xu
Chen, Ming
Han, Shuguang
Chen, Jufeng
Huang, Fei
author_facet Kong, Dexin
Yan, Xu
Chen, Ming
Han, Shuguang
Chen, Jufeng
Huang, Fei
contents Different from traditional Business-to-Consumer e-commerce platforms~(e.g., Amazon), online fleamarket platforms~(e.g., Craigslist) mainly focus on individual sellers who are lack of time investment and business proficiency. Individual sellers often struggle with the bargaining process and thus the deal is unaccomplished. Recent advancements in Large Language Models(LLMs) demonstrate huge potential in various dialogue tasks, but those tasks are mainly in the form of passively following user's instruction. Bargaining, as a form of proactive dialogue task, represents a distinct art of dialogue considering the dynamism of environment and uncertainty of adversary strategies. In this paper, we propose an LLM-empowered bargaining agent designed for online fleamarket platform sellers, named as FishBargain. Specifically, FishBargain understands the chat context and product information, chooses both action and language skill considering possible adversary actions and generates utterances. FishBargain has been tested by thousands of individual sellers on one of the largest online fleamarket platforms~(Xianyu) in China. Both qualitative and quantitative experiments demonstrate that FishBargain can effectively help sellers make more deals.
format Preprint
id arxiv_https___arxiv_org_abs_2502_10406
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle FishBargain: An LLM-Empowered Bargaining Agent for Online Fleamarket Platform Sellers
Kong, Dexin
Yan, Xu
Chen, Ming
Han, Shuguang
Chen, Jufeng
Huang, Fei
Computers and Society
Artificial Intelligence
Different from traditional Business-to-Consumer e-commerce platforms~(e.g., Amazon), online fleamarket platforms~(e.g., Craigslist) mainly focus on individual sellers who are lack of time investment and business proficiency. Individual sellers often struggle with the bargaining process and thus the deal is unaccomplished. Recent advancements in Large Language Models(LLMs) demonstrate huge potential in various dialogue tasks, but those tasks are mainly in the form of passively following user's instruction. Bargaining, as a form of proactive dialogue task, represents a distinct art of dialogue considering the dynamism of environment and uncertainty of adversary strategies. In this paper, we propose an LLM-empowered bargaining agent designed for online fleamarket platform sellers, named as FishBargain. Specifically, FishBargain understands the chat context and product information, chooses both action and language skill considering possible adversary actions and generates utterances. FishBargain has been tested by thousands of individual sellers on one of the largest online fleamarket platforms~(Xianyu) in China. Both qualitative and quantitative experiments demonstrate that FishBargain can effectively help sellers make more deals.
title FishBargain: An LLM-Empowered Bargaining Agent for Online Fleamarket Platform Sellers
topic Computers and Society
Artificial Intelligence
url https://arxiv.org/abs/2502.10406