Toward Equitable Access: Leveraging Crowdsourced Reviews to Investigate Public Perceptions of Health Resource Accessibility

Fuente: arXiv
Salvato in:
Dettagli Bibliografici
Autori principali: Xue, Zhaoqian, Liu, Guanhong, Zhang, Chong, Wei, Kai, Zeng, Qingcheng, Hu, Songhua, Hua, Wenyue, Fan, Lizhou, Zhang, Yongfeng, Li, Lingyao
Natura: Preprint
Pubblicazione: 2025
Soggetti:
Accesso online:
Tags: Aggiungi Tag
Nessun Tag, puoi essere il primo ad aggiungerne!!
_version_ 1866918220158468096
author Xue, Zhaoqian
Liu, Guanhong
Zhang, Chong
Wei, Kai
Zeng, Qingcheng
Hu, Songhua
Hua, Wenyue
Fan, Lizhou
Zhang, Yongfeng
Li, Lingyao
author_facet Xue, Zhaoqian
Liu, Guanhong
Zhang, Chong
Wei, Kai
Zeng, Qingcheng
Hu, Songhua
Hua, Wenyue
Fan, Lizhou
Zhang, Yongfeng
Li, Lingyao
contents Monitoring health resource disparities during public health crises is critical, yet traditional methods, like surveys, lack the requisite speed and spatial granularity. This study introduces a novel framework that leverages: 1) crowdsourced Google Maps reviews (2018-2021) and 2) advanced NLP (DeBERTa) to create a high-resolution, spatial-temporal index of public perception of health resource accessibility in the United States. We then employ Partial Least Squares (PLS) regression to link this perception index to a range of socioeconomic and demographic drivers. Our results quantify significant spatial-temporal shifts in perceived access, confirming that disparities peaked during the COVID-19 crisis and only partially recovered post-peak. We identify political affiliation, racial composition, and educational attainment as primary determinants of these perceptions. This study validates a scalable method for real-time health equity monitoring and provides actionable evidence for interventions to build a more resilient healthcare infrastructure.
format Preprint
id arxiv_https___arxiv_org_abs_2502_10641
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Toward Equitable Access: Leveraging Crowdsourced Reviews to Investigate Public Perceptions of Health Resource Accessibility
Xue, Zhaoqian
Liu, Guanhong
Zhang, Chong
Wei, Kai
Zeng, Qingcheng
Hu, Songhua
Hua, Wenyue
Fan, Lizhou
Zhang, Yongfeng
Li, Lingyao
Computation and Language
Monitoring health resource disparities during public health crises is critical, yet traditional methods, like surveys, lack the requisite speed and spatial granularity. This study introduces a novel framework that leverages: 1) crowdsourced Google Maps reviews (2018-2021) and 2) advanced NLP (DeBERTa) to create a high-resolution, spatial-temporal index of public perception of health resource accessibility in the United States. We then employ Partial Least Squares (PLS) regression to link this perception index to a range of socioeconomic and demographic drivers. Our results quantify significant spatial-temporal shifts in perceived access, confirming that disparities peaked during the COVID-19 crisis and only partially recovered post-peak. We identify political affiliation, racial composition, and educational attainment as primary determinants of these perceptions. This study validates a scalable method for real-time health equity monitoring and provides actionable evidence for interventions to build a more resilient healthcare infrastructure.
title Toward Equitable Access: Leveraging Crowdsourced Reviews to Investigate Public Perceptions of Health Resource Accessibility
topic Computation and Language
url https://arxiv.org/abs/2502.10641