Saved in:
Bibliographic Details
Main Authors: Xue, Haochen, Tang, Feilong, Hu, Ming, Liu, Yexin, Huang, Qidong, Li, Yulong, Liu, Chengzhi, Xu, Zhongxing, Zhang, Chong, Feng, Chun-Mei, Xie, Yutong, Razzak, Imran, Ge, Zongyuan, Su, Jionglong, He, Junjun, Qiao, Yu
Format: Preprint
Published: 2025
Subjects:
Online Access:https://arxiv.org/abs/2502.11903
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1866909531147075584
author Xue, Haochen
Tang, Feilong
Hu, Ming
Liu, Yexin
Huang, Qidong
Li, Yulong
Liu, Chengzhi
Xu, Zhongxing
Zhang, Chong
Feng, Chun-Mei
Xie, Yutong
Razzak, Imran
Ge, Zongyuan
Su, Jionglong
He, Junjun
Qiao, Yu
author_facet Xue, Haochen
Tang, Feilong
Hu, Ming
Liu, Yexin
Huang, Qidong
Li, Yulong
Liu, Chengzhi
Xu, Zhongxing
Zhang, Chong
Feng, Chun-Mei
Xie, Yutong
Razzak, Imran
Ge, Zongyuan
Su, Jionglong
He, Junjun
Qiao, Yu
contents Recent multimodal large language models (MLLMs) have demonstrated significant potential in open-ended conversation, generating more accurate and personalized responses. However, their abilities to memorize, recall, and reason in sustained interactions within real-world scenarios remain underexplored. This paper introduces MMRC, a Multi-Modal Real-world Conversation benchmark for evaluating six core open-ended abilities of MLLMs: information extraction, multi-turn reasoning, information update, image management, memory recall, and answer refusal. With data collected from real-world scenarios, MMRC comprises 5,120 conversations and 28,720 corresponding manually labeled questions, posing a significant challenge to existing MLLMs. Evaluations on 20 MLLMs in MMRC indicate an accuracy drop during open-ended interactions. We identify four common failure patterns: long-term memory degradation, inadequacies in updating factual knowledge, accumulated assumption of error propagation, and reluctance to say no. To mitigate these issues, we propose a simple yet effective NOTE-TAKING strategy, which can record key information from the conversation and remind the model during its responses, enhancing conversational capabilities. Experiments across six MLLMs demonstrate significant performance improvements.
format Preprint
id arxiv_https___arxiv_org_abs_2502_11903
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle MMRC: A Large-Scale Benchmark for Understanding Multimodal Large Language Model in Real-World Conversation
Xue, Haochen
Tang, Feilong
Hu, Ming
Liu, Yexin
Huang, Qidong
Li, Yulong
Liu, Chengzhi
Xu, Zhongxing
Zhang, Chong
Feng, Chun-Mei
Xie, Yutong
Razzak, Imran
Ge, Zongyuan
Su, Jionglong
He, Junjun
Qiao, Yu
Computation and Language
Recent multimodal large language models (MLLMs) have demonstrated significant potential in open-ended conversation, generating more accurate and personalized responses. However, their abilities to memorize, recall, and reason in sustained interactions within real-world scenarios remain underexplored. This paper introduces MMRC, a Multi-Modal Real-world Conversation benchmark for evaluating six core open-ended abilities of MLLMs: information extraction, multi-turn reasoning, information update, image management, memory recall, and answer refusal. With data collected from real-world scenarios, MMRC comprises 5,120 conversations and 28,720 corresponding manually labeled questions, posing a significant challenge to existing MLLMs. Evaluations on 20 MLLMs in MMRC indicate an accuracy drop during open-ended interactions. We identify four common failure patterns: long-term memory degradation, inadequacies in updating factual knowledge, accumulated assumption of error propagation, and reluctance to say no. To mitigate these issues, we propose a simple yet effective NOTE-TAKING strategy, which can record key information from the conversation and remind the model during its responses, enhancing conversational capabilities. Experiments across six MLLMs demonstrate significant performance improvements.
title MMRC: A Large-Scale Benchmark for Understanding Multimodal Large Language Model in Real-World Conversation
topic Computation and Language
url https://arxiv.org/abs/2502.11903