REALTALK: A 21-Day Real-World Dataset for Long-Term Conversation

Fuente: arXiv
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Auteurs principaux: Lee, Dong-Ho, Maharana, Adyasha, Pujara, Jay, Ren, Xiang, Barbieri, Francesco
Format: Preprint
Publié: 2025
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author Lee, Dong-Ho
Maharana, Adyasha
Pujara, Jay
Ren, Xiang
Barbieri, Francesco
author_facet Lee, Dong-Ho
Maharana, Adyasha
Pujara, Jay
Ren, Xiang
Barbieri, Francesco
contents Long-term, open-domain dialogue capabilities are essential for chatbots aiming to recall past interactions and demonstrate emotional intelligence (EI). Yet, most existing research relies on synthetic, LLM-generated data, leaving open questions about real-world conversational patterns. To address this gap, we introduce REALTALK, a 21-day corpus of authentic messaging app dialogues, providing a direct benchmark against genuine human interactions. We first conduct a dataset analysis, focusing on EI attributes and persona consistency to understand the unique challenges posed by real-world dialogues. By comparing with LLM-generated conversations, we highlight key differences, including diverse emotional expressions and variations in persona stability that synthetic dialogues often fail to capture. Building on these insights, we introduce two benchmark tasks: (1) persona simulation where a model continues a conversation on behalf of a specific user given prior dialogue context; and (2) memory probing where a model answers targeted questions requiring long-term memory of past interactions. Our findings reveal that models struggle to simulate a user solely from dialogue history, while fine-tuning on specific user chats improves persona emulation. Additionally, existing models face significant challenges in recalling and leveraging long-term context within real-world conversations.
format Preprint
id arxiv_https___arxiv_org_abs_2502_13270
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle REALTALK: A 21-Day Real-World Dataset for Long-Term Conversation
Lee, Dong-Ho
Maharana, Adyasha
Pujara, Jay
Ren, Xiang
Barbieri, Francesco
Computation and Language
Long-term, open-domain dialogue capabilities are essential for chatbots aiming to recall past interactions and demonstrate emotional intelligence (EI). Yet, most existing research relies on synthetic, LLM-generated data, leaving open questions about real-world conversational patterns. To address this gap, we introduce REALTALK, a 21-day corpus of authentic messaging app dialogues, providing a direct benchmark against genuine human interactions. We first conduct a dataset analysis, focusing on EI attributes and persona consistency to understand the unique challenges posed by real-world dialogues. By comparing with LLM-generated conversations, we highlight key differences, including diverse emotional expressions and variations in persona stability that synthetic dialogues often fail to capture. Building on these insights, we introduce two benchmark tasks: (1) persona simulation where a model continues a conversation on behalf of a specific user given prior dialogue context; and (2) memory probing where a model answers targeted questions requiring long-term memory of past interactions. Our findings reveal that models struggle to simulate a user solely from dialogue history, while fine-tuning on specific user chats improves persona emulation. Additionally, existing models face significant challenges in recalling and leveraging long-term context within real-world conversations.
title REALTALK: A 21-Day Real-World Dataset for Long-Term Conversation
topic Computation and Language
url https://arxiv.org/abs/2502.13270