Bursting Filter Bubble: Enhancing Serendipity Recommendations with Aligned Large Language Models

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Hauptverfasser: Xi, Yunjia, Weng, Muyan, Chen, Wen, Yi, Chao, Chen, Dian, Guo, Gaoyang, Zhang, Mao, Wu, Jian, Jiang, Yuning, Liu, Qingwen, Yu, Yong, Zhang, Weinan
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Veröffentlicht: 2025
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author Xi, Yunjia
Weng, Muyan
Chen, Wen
Yi, Chao
Chen, Dian
Guo, Gaoyang
Zhang, Mao
Wu, Jian
Jiang, Yuning
Liu, Qingwen
Yu, Yong
Zhang, Weinan
author_facet Xi, Yunjia
Weng, Muyan
Chen, Wen
Yi, Chao
Chen, Dian
Guo, Gaoyang
Zhang, Mao
Wu, Jian
Jiang, Yuning
Liu, Qingwen
Yu, Yong
Zhang, Weinan
contents Recommender systems (RSs) often suffer from the feedback loop phenomenon, e.g., RSs are trained on data biased by their recommendations. This leads to the filter bubble effect that reinforces homogeneous content and reduces user satisfaction. To this end, serendipity recommendations, which offer unexpected yet relevant items, are proposed. Recently, large language models (LLMs) have shown potential in serendipity prediction due to their extensive world knowledge and reasoning capabilities. However, they still face challenges in aligning serendipity judgments with human assessments, handling long user behavior sequences, and meeting the latency requirements of industrial RSs. To address these issues, we propose SERAL (Serendipity Recommendations with Aligned Large Language Models), a framework comprising three stages: (1) Cognition Profile Generation to compress user behavior into multi-level profiles; (2) SerenGPT Alignment to align serendipity judgments with human preferences using enriched training data; and (3) Nearline Adaptation to integrate SerenGPT into industrial RSs pipelines efficiently. Online experiments demonstrate that SERAL improves exposure ratio (PVR), clicks, and transactions of serendipitous items by 5.7%, 29.56%, and 27.6%, enhancing user experience without much impact on overall revenue. Now, it has been fully deployed in the "Guess What You Like" of the Taobao App homepage.
format Preprint
id arxiv_https___arxiv_org_abs_2502_13539
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Bursting Filter Bubble: Enhancing Serendipity Recommendations with Aligned Large Language Models
Xi, Yunjia
Weng, Muyan
Chen, Wen
Yi, Chao
Chen, Dian
Guo, Gaoyang
Zhang, Mao
Wu, Jian
Jiang, Yuning
Liu, Qingwen
Yu, Yong
Zhang, Weinan
Information Retrieval
Recommender systems (RSs) often suffer from the feedback loop phenomenon, e.g., RSs are trained on data biased by their recommendations. This leads to the filter bubble effect that reinforces homogeneous content and reduces user satisfaction. To this end, serendipity recommendations, which offer unexpected yet relevant items, are proposed. Recently, large language models (LLMs) have shown potential in serendipity prediction due to their extensive world knowledge and reasoning capabilities. However, they still face challenges in aligning serendipity judgments with human assessments, handling long user behavior sequences, and meeting the latency requirements of industrial RSs. To address these issues, we propose SERAL (Serendipity Recommendations with Aligned Large Language Models), a framework comprising three stages: (1) Cognition Profile Generation to compress user behavior into multi-level profiles; (2) SerenGPT Alignment to align serendipity judgments with human preferences using enriched training data; and (3) Nearline Adaptation to integrate SerenGPT into industrial RSs pipelines efficiently. Online experiments demonstrate that SERAL improves exposure ratio (PVR), clicks, and transactions of serendipitous items by 5.7%, 29.56%, and 27.6%, enhancing user experience without much impact on overall revenue. Now, it has been fully deployed in the "Guess What You Like" of the Taobao App homepage.
title Bursting Filter Bubble: Enhancing Serendipity Recommendations with Aligned Large Language Models
topic Information Retrieval
url https://arxiv.org/abs/2502.13539