PSCon: Product Search Through Conversations

Fuente: arXiv
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Autori principali: Zou, Jie, Aliannejadi, Mohammad, Kanoulas, Evangelos, Han, Shuxi, Ma, Heli, Wang, Zheng, Yang, Yang, Shen, Heng Tao
Natura: Preprint
Pubblicazione: 2025
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author Zou, Jie
Aliannejadi, Mohammad
Kanoulas, Evangelos
Han, Shuxi
Ma, Heli
Wang, Zheng
Yang, Yang
Shen, Heng Tao
author_facet Zou, Jie
Aliannejadi, Mohammad
Kanoulas, Evangelos
Han, Shuxi
Ma, Heli
Wang, Zheng
Yang, Yang
Shen, Heng Tao
contents Conversational Product Search ( CPS ) systems interact with users via natural language to offer personalized and context-aware product lists. However, most existing research on CPS is limited to simulated conversations, due to the lack of a real CPS dataset driven by human-like language. Moreover, existing conversational datasets for e-commerce are constructed for a particular market or a particular language and thus can not support cross-market and multi-lingual usage. In this paper, we propose a CPS data collection protocol and create a new CPS dataset, called PSCon, which assists product search through conversations with human-like language. The dataset is collected by a coached human-human data collection protocol and is available for dual markets and two languages. By formulating the task of CPS, the dataset allows for comprehensive and in-depth research on six subtasks: user intent detection, keyword extraction, system action prediction, question selection, item ranking, and response generation. Moreover, we present a concise analysis of the dataset and propose a benchmark model on the proposed CPS dataset. Our proposed dataset and model will be helpful for facilitating future research on CPS.
format Preprint
id arxiv_https___arxiv_org_abs_2502_13881
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle PSCon: Product Search Through Conversations
Zou, Jie
Aliannejadi, Mohammad
Kanoulas, Evangelos
Han, Shuxi
Ma, Heli
Wang, Zheng
Yang, Yang
Shen, Heng Tao
Computation and Language
Artificial Intelligence
Information Retrieval
Conversational Product Search ( CPS ) systems interact with users via natural language to offer personalized and context-aware product lists. However, most existing research on CPS is limited to simulated conversations, due to the lack of a real CPS dataset driven by human-like language. Moreover, existing conversational datasets for e-commerce are constructed for a particular market or a particular language and thus can not support cross-market and multi-lingual usage. In this paper, we propose a CPS data collection protocol and create a new CPS dataset, called PSCon, which assists product search through conversations with human-like language. The dataset is collected by a coached human-human data collection protocol and is available for dual markets and two languages. By formulating the task of CPS, the dataset allows for comprehensive and in-depth research on six subtasks: user intent detection, keyword extraction, system action prediction, question selection, item ranking, and response generation. Moreover, we present a concise analysis of the dataset and propose a benchmark model on the proposed CPS dataset. Our proposed dataset and model will be helpful for facilitating future research on CPS.
title PSCon: Product Search Through Conversations
topic Computation and Language
Artificial Intelligence
Information Retrieval
url https://arxiv.org/abs/2502.13881