Maturity Framework for Enhancing Machine Learning Quality

Fuente: arXiv
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Autori principali: Castelli, Angelantonio, Chouliaras, Georgios Christos, Goldenberg, Dmitri
Natura: Preprint
Pubblicazione: 2025
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author Castelli, Angelantonio
Chouliaras, Georgios Christos
Goldenberg, Dmitri
author_facet Castelli, Angelantonio
Chouliaras, Georgios Christos
Goldenberg, Dmitri
contents With the rapid integration of Machine Learning (ML) in business applications and processes, it is crucial to ensure the quality, reliability and reproducibility of such systems. We suggest a methodical approach towards ML system quality assessment and introduce a structured Maturity framework for governance of ML. We emphasize the importance of quality in ML and the need for rigorous assessment, driven by issues in ML governance and gaps in existing frameworks. Our primary contribution is a comprehensive open-sourced quality assessment method, validated with empirical evidence, accompanied by a systematic maturity framework tailored to ML systems. Drawing from applied experience at Booking.com, we discuss challenges and lessons learned during large-scale adoption within organizations. The study presents empirical findings, highlighting quality improvement trends and showcasing business outcomes. The maturity framework for ML systems, aims to become a valuable resource to reshape industry standards and enable a structural approach to improve ML maturity in any organization.
format Preprint
id arxiv_https___arxiv_org_abs_2502_15758
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Maturity Framework for Enhancing Machine Learning Quality
Castelli, Angelantonio
Chouliaras, Georgios Christos
Goldenberg, Dmitri
Machine Learning
Computers and Society
Software Engineering
With the rapid integration of Machine Learning (ML) in business applications and processes, it is crucial to ensure the quality, reliability and reproducibility of such systems. We suggest a methodical approach towards ML system quality assessment and introduce a structured Maturity framework for governance of ML. We emphasize the importance of quality in ML and the need for rigorous assessment, driven by issues in ML governance and gaps in existing frameworks. Our primary contribution is a comprehensive open-sourced quality assessment method, validated with empirical evidence, accompanied by a systematic maturity framework tailored to ML systems. Drawing from applied experience at Booking.com, we discuss challenges and lessons learned during large-scale adoption within organizations. The study presents empirical findings, highlighting quality improvement trends and showcasing business outcomes. The maturity framework for ML systems, aims to become a valuable resource to reshape industry standards and enable a structural approach to improve ML maturity in any organization.
title Maturity Framework for Enhancing Machine Learning Quality
topic Machine Learning
Computers and Society
Software Engineering
url https://arxiv.org/abs/2502.15758