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| Main Authors: | , , |
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| Format: | Preprint |
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2025
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| Subjects: | |
| Online Access: | https://arxiv.org/abs/2502.16759 |
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| _version_ | 1866914525257662464 |
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| author | Wang, Yuyan Li, Pan Chen, Minmin |
| author_facet | Wang, Yuyan Li, Pan Chen, Minmin |
| contents | Recommender systems are central to digital platforms, yet they face a fundamental trade-off between accuracy and explainability. Black-box models achieve strong performance but lack interpretability needed for trust and adoption. Existing explainable AI approaches either treat explanations as post-hoc or at the cost of accuracy. We challenge this view, proposing that explanations, when designed as an integral component of a system and aligned with prediction outcomes, can improve both interpretability and performance. We introduce RecPIE (Recommendation with Prediction-Informed Explanations), a framework that jointly optimizes recommendation predictions and natural-language explanations generated by LLMs. RecPIE embeds explanation generation into the learning loop: predictions guide explanation generation (prediction-informed explanations), which are fed back to refine subsequent predictions (explanation-informed predictions) via alternating training. The LLM is fine-tuned using LoRA and reinforcement learning with a customized reward derived from recommendation accuracy. Drawing on multi-environment statistical learning theory, we formally ground why explanation generation and prediction can be mutually reinforcing. We evaluate RecPIE on large-scale point-of-interest recommendation data from Google Maps, where user preferences span diverse place categories. RecPIE improves predictive accuracy by 3-4% over state-of-the-art baselines and matches the best performing model using only 12% of the training data. In human evaluations with 566 participants, RecPIE explanations are preferred 61.5% of the time (versus 16.6% for the best baseline) and rated closer to human-generated explanations. These results reframe explainability not as a constraint on performance but as a design lever for improving AI systems, with implications for trust, data efficiency, and marketplace deployment. |
| format | Preprint |
| id |
arxiv_https___arxiv_org_abs_2502_16759 |
| institution | arXiv |
| publishDate | 2025 |
| record_format | arxiv |
| spellingShingle | Can Explanations Improve Recommendations? Evidence from Prediction-Informed Explanations Wang, Yuyan Li, Pan Chen, Minmin Information Retrieval Recommender systems are central to digital platforms, yet they face a fundamental trade-off between accuracy and explainability. Black-box models achieve strong performance but lack interpretability needed for trust and adoption. Existing explainable AI approaches either treat explanations as post-hoc or at the cost of accuracy. We challenge this view, proposing that explanations, when designed as an integral component of a system and aligned with prediction outcomes, can improve both interpretability and performance. We introduce RecPIE (Recommendation with Prediction-Informed Explanations), a framework that jointly optimizes recommendation predictions and natural-language explanations generated by LLMs. RecPIE embeds explanation generation into the learning loop: predictions guide explanation generation (prediction-informed explanations), which are fed back to refine subsequent predictions (explanation-informed predictions) via alternating training. The LLM is fine-tuned using LoRA and reinforcement learning with a customized reward derived from recommendation accuracy. Drawing on multi-environment statistical learning theory, we formally ground why explanation generation and prediction can be mutually reinforcing. We evaluate RecPIE on large-scale point-of-interest recommendation data from Google Maps, where user preferences span diverse place categories. RecPIE improves predictive accuracy by 3-4% over state-of-the-art baselines and matches the best performing model using only 12% of the training data. In human evaluations with 566 participants, RecPIE explanations are preferred 61.5% of the time (versus 16.6% for the best baseline) and rated closer to human-generated explanations. These results reframe explainability not as a constraint on performance but as a design lever for improving AI systems, with implications for trust, data efficiency, and marketplace deployment. |
| title | Can Explanations Improve Recommendations? Evidence from Prediction-Informed Explanations |
| topic | Information Retrieval |
| url | https://arxiv.org/abs/2502.16759 |