Socratic: Enhancing Human Teamwork via AI-enabled Coaching

Fuente: arXiv
Salvato in:
Dettagli Bibliografici
Autori principali: Seo, Sangwon, Han, Bing, Harari, Rayan E., Dias, Roger D., Zenati, Marco A., Salas, Eduardo, Unhelkar, Vaibhav
Natura: Preprint
Pubblicazione: 2025
Soggetti:
Accesso online:
Tags: Aggiungi Tag
Nessun Tag, puoi essere il primo ad aggiungerne!!
_version_ 1866913705570074624
author Seo, Sangwon
Han, Bing
Harari, Rayan E.
Dias, Roger D.
Zenati, Marco A.
Salas, Eduardo
Unhelkar, Vaibhav
author_facet Seo, Sangwon
Han, Bing
Harari, Rayan E.
Dias, Roger D.
Zenati, Marco A.
Salas, Eduardo
Unhelkar, Vaibhav
contents Coaches are vital for effective collaboration, but cost and resource constraints often limit their availability during real-world tasks. This limitation poses serious challenges in life-critical domains that rely on effective teamwork, such as healthcare and disaster response. To address this gap, we propose and realize an innovative application of AI: task-time team coaching. Specifically, we introduce Socratic, a novel AI system that complements human coaches by providing real-time guidance during task execution. Socratic monitors team behavior, detects misalignments in team members' shared understanding, and delivers automated interventions to improve team performance. We validated Socratic through two human subject experiments involving dyadic collaboration. The results demonstrate that the system significantly enhances team performance with minimal interventions. Participants also perceived Socratic as helpful and trustworthy, supporting its potential for adoption. Our findings also suggest promising directions both for AI research and its practical applications to enhance human teamwork.
format Preprint
id arxiv_https___arxiv_org_abs_2502_17643
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Socratic: Enhancing Human Teamwork via AI-enabled Coaching
Seo, Sangwon
Han, Bing
Harari, Rayan E.
Dias, Roger D.
Zenati, Marco A.
Salas, Eduardo
Unhelkar, Vaibhav
Artificial Intelligence
Human-Computer Interaction
Machine Learning
Multiagent Systems
Coaches are vital for effective collaboration, but cost and resource constraints often limit their availability during real-world tasks. This limitation poses serious challenges in life-critical domains that rely on effective teamwork, such as healthcare and disaster response. To address this gap, we propose and realize an innovative application of AI: task-time team coaching. Specifically, we introduce Socratic, a novel AI system that complements human coaches by providing real-time guidance during task execution. Socratic monitors team behavior, detects misalignments in team members' shared understanding, and delivers automated interventions to improve team performance. We validated Socratic through two human subject experiments involving dyadic collaboration. The results demonstrate that the system significantly enhances team performance with minimal interventions. Participants also perceived Socratic as helpful and trustworthy, supporting its potential for adoption. Our findings also suggest promising directions both for AI research and its practical applications to enhance human teamwork.
title Socratic: Enhancing Human Teamwork via AI-enabled Coaching
topic Artificial Intelligence
Human-Computer Interaction
Machine Learning
Multiagent Systems
url https://arxiv.org/abs/2502.17643