AI Mismatches: Identifying Potential Algorithmic Harms Before AI Development

Fuente: arXiv
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Hauptverfasser: Saxena, Devansh, Jung, Ji-Youn, Forlizzi, Jodi, Holstein, Kenneth, Zimmerman, John
Format: Preprint
Veröffentlicht: 2025
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author Saxena, Devansh
Jung, Ji-Youn
Forlizzi, Jodi
Holstein, Kenneth
Zimmerman, John
author_facet Saxena, Devansh
Jung, Ji-Youn
Forlizzi, Jodi
Holstein, Kenneth
Zimmerman, John
contents AI systems are often introduced with high expectations, yet many fail to deliver, resulting in unintended harm and missed opportunities for benefit. We frequently observe significant "AI Mismatches", where the system's actual performance falls short of what is needed to ensure safety and co-create value. These mismatches are particularly difficult to address once development is underway, highlighting the need for early-stage intervention. Navigating complex, multi-dimensional risk factors that contribute to AI Mismatches is a persistent challenge. To address it, we propose an AI Mismatch approach to anticipate and mitigate risks early on, focusing on the gap between realistic model performance and required task performance. Through an analysis of 774 AI cases, we extracted a set of critical factors, which informed the development of seven matrices that map the relationships between these factors and highlight high-risk areas. Through case studies, we demonstrate how our approach can help reduce risks in AI development.
format Preprint
id arxiv_https___arxiv_org_abs_2502_18682
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle AI Mismatches: Identifying Potential Algorithmic Harms Before AI Development
Saxena, Devansh
Jung, Ji-Youn
Forlizzi, Jodi
Holstein, Kenneth
Zimmerman, John
Human-Computer Interaction
Artificial Intelligence
AI systems are often introduced with high expectations, yet many fail to deliver, resulting in unintended harm and missed opportunities for benefit. We frequently observe significant "AI Mismatches", where the system's actual performance falls short of what is needed to ensure safety and co-create value. These mismatches are particularly difficult to address once development is underway, highlighting the need for early-stage intervention. Navigating complex, multi-dimensional risk factors that contribute to AI Mismatches is a persistent challenge. To address it, we propose an AI Mismatch approach to anticipate and mitigate risks early on, focusing on the gap between realistic model performance and required task performance. Through an analysis of 774 AI cases, we extracted a set of critical factors, which informed the development of seven matrices that map the relationships between these factors and highlight high-risk areas. Through case studies, we demonstrate how our approach can help reduce risks in AI development.
title AI Mismatches: Identifying Potential Algorithmic Harms Before AI Development
topic Human-Computer Interaction
Artificial Intelligence
url https://arxiv.org/abs/2502.18682