Evaluating Human Trust in LLM-Based Planners: A Preliminary Study

Fuente: arXiv
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Auteurs principaux: Chen, Shenghui, Yang, Yunhao, Boggess, Kayla, Heo, Seongkook, Feng, Lu, Topcu, Ufuk
Format: Preprint
Publié: 2025
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author Chen, Shenghui
Yang, Yunhao
Boggess, Kayla
Heo, Seongkook
Feng, Lu
Topcu, Ufuk
author_facet Chen, Shenghui
Yang, Yunhao
Boggess, Kayla
Heo, Seongkook
Feng, Lu
Topcu, Ufuk
contents Large Language Models (LLMs) are increasingly used for planning tasks, offering unique capabilities not found in classical planners such as generating explanations and iterative refinement. However, trust--a critical factor in the adoption of planning systems--remains underexplored in the context of LLM-based planning tasks. This study bridges this gap by comparing human trust in LLM-based planners with classical planners through a user study in a Planning Domain Definition Language (PDDL) domain. Combining subjective measures, such as trust questionnaires, with objective metrics like evaluation accuracy, our findings reveal that correctness is the primary driver of trust and performance. Explanations provided by the LLM improved evaluation accuracy but had limited impact on trust, while plan refinement showed potential for increasing trust without significantly enhancing evaluation accuracy.
format Preprint
id arxiv_https___arxiv_org_abs_2502_20284
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Evaluating Human Trust in LLM-Based Planners: A Preliminary Study
Chen, Shenghui
Yang, Yunhao
Boggess, Kayla
Heo, Seongkook
Feng, Lu
Topcu, Ufuk
Artificial Intelligence
Human-Computer Interaction
Large Language Models (LLMs) are increasingly used for planning tasks, offering unique capabilities not found in classical planners such as generating explanations and iterative refinement. However, trust--a critical factor in the adoption of planning systems--remains underexplored in the context of LLM-based planning tasks. This study bridges this gap by comparing human trust in LLM-based planners with classical planners through a user study in a Planning Domain Definition Language (PDDL) domain. Combining subjective measures, such as trust questionnaires, with objective metrics like evaluation accuracy, our findings reveal that correctness is the primary driver of trust and performance. Explanations provided by the LLM improved evaluation accuracy but had limited impact on trust, while plan refinement showed potential for increasing trust without significantly enhancing evaluation accuracy.
title Evaluating Human Trust in LLM-Based Planners: A Preliminary Study
topic Artificial Intelligence
Human-Computer Interaction
url https://arxiv.org/abs/2502.20284