Human-AI Collaboration: Trade-offs Between Performance and Preferences

Fuente: arXiv
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Autori principali: Mayer, Lukas William, Karny, Sheer, Ayoub, Jackie, Song, Miao, Tian, Danyang, Moradi-Pari, Ehsan, Steyvers, Mark
Natura: Preprint
Pubblicazione: 2025
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author Mayer, Lukas William
Karny, Sheer
Ayoub, Jackie
Song, Miao
Tian, Danyang
Moradi-Pari, Ehsan
Steyvers, Mark
author_facet Mayer, Lukas William
Karny, Sheer
Ayoub, Jackie
Song, Miao
Tian, Danyang
Moradi-Pari, Ehsan
Steyvers, Mark
contents Despite the growing interest in collaborative AI, designing systems that seamlessly integrate human input remains a major challenge. In this study, we developed a task to systematically examine human preferences for collaborative agents. We created and evaluated five collaborative AI agents with strategies that differ in the manner and degree they adapt to human actions. Participants interacted with a subset of these agents, evaluated their perceived traits, and selected their preferred agent. We used a Bayesian model to understand how agents' strategies influence the Human-AI team performance, AI's perceived traits, and the factors shaping human-preferences in pairwise agent comparisons. Our results show that agents who are more considerate of human actions are preferred over purely performance-maximizing agents. Moreover, we show that such human-centric design can improve the likability of AI collaborators without reducing performance. We find evidence for inequality-aversion effects being a driver of human choices, suggesting that people prefer collaborative agents which allow them to meaningfully contribute to the team. Taken together, these findings demonstrate how collaboration with AI can benefit from development efforts which include both subjective and objective metrics.
format Preprint
id arxiv_https___arxiv_org_abs_2503_00248
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Human-AI Collaboration: Trade-offs Between Performance and Preferences
Mayer, Lukas William
Karny, Sheer
Ayoub, Jackie
Song, Miao
Tian, Danyang
Moradi-Pari, Ehsan
Steyvers, Mark
Artificial Intelligence
Human-Computer Interaction
Multiagent Systems
Despite the growing interest in collaborative AI, designing systems that seamlessly integrate human input remains a major challenge. In this study, we developed a task to systematically examine human preferences for collaborative agents. We created and evaluated five collaborative AI agents with strategies that differ in the manner and degree they adapt to human actions. Participants interacted with a subset of these agents, evaluated their perceived traits, and selected their preferred agent. We used a Bayesian model to understand how agents' strategies influence the Human-AI team performance, AI's perceived traits, and the factors shaping human-preferences in pairwise agent comparisons. Our results show that agents who are more considerate of human actions are preferred over purely performance-maximizing agents. Moreover, we show that such human-centric design can improve the likability of AI collaborators without reducing performance. We find evidence for inequality-aversion effects being a driver of human choices, suggesting that people prefer collaborative agents which allow them to meaningfully contribute to the team. Taken together, these findings demonstrate how collaboration with AI can benefit from development efforts which include both subjective and objective metrics.
title Human-AI Collaboration: Trade-offs Between Performance and Preferences
topic Artificial Intelligence
Human-Computer Interaction
Multiagent Systems
url https://arxiv.org/abs/2503.00248