Victim-Centred Abuse Investigations and Defenses for Social Media Platforms

Fuente: arXiv
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Autores principales: Hakami, Zaid, Shafin, Ashfaq Ali, Clarke, Peter J., Pissinou, Niki, Carbunar, Bogdan
Formato: Preprint
Publicado: 2025
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author Hakami, Zaid
Shafin, Ashfaq Ali
Clarke, Peter J.
Pissinou, Niki
Carbunar, Bogdan
author_facet Hakami, Zaid
Shafin, Ashfaq Ali
Clarke, Peter J.
Pissinou, Niki
Carbunar, Bogdan
contents Online abuse, a persistent aspect of social platform interactions, impacts user well-being and exposes flaws in platform designs that include insufficient detection efforts and inadequate victim protection measures. Ensuring safety in platform interactions requires the integration of victim perspectives in the design of abuse detection and response systems. In this paper, we conduct surveys (n = 230) and semi-structured interviews (n = 15) with students at a minority-serving institution in the US, to explore their experiences with abuse on a variety of social platforms, their defense strategies, and their recommendations for social platforms to improve abuse responses. We build on study findings to propose design requirements for abuse defense systems and discuss the role of privacy, anonymity, and abuse attribution requirements in their implementation. We introduce ARI, a blueprint for a unified, transparent, and personalized abuse response system for social platforms that sustainably detects abuse by leveraging the expertise of platform users, incentivized with proceeds obtained from abusers.
format Preprint
id arxiv_https___arxiv_org_abs_2503_01327
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Victim-Centred Abuse Investigations and Defenses for Social Media Platforms
Hakami, Zaid
Shafin, Ashfaq Ali
Clarke, Peter J.
Pissinou, Niki
Carbunar, Bogdan
Cryptography and Security
Computers and Society
Human-Computer Interaction
Online abuse, a persistent aspect of social platform interactions, impacts user well-being and exposes flaws in platform designs that include insufficient detection efforts and inadequate victim protection measures. Ensuring safety in platform interactions requires the integration of victim perspectives in the design of abuse detection and response systems. In this paper, we conduct surveys (n = 230) and semi-structured interviews (n = 15) with students at a minority-serving institution in the US, to explore their experiences with abuse on a variety of social platforms, their defense strategies, and their recommendations for social platforms to improve abuse responses. We build on study findings to propose design requirements for abuse defense systems and discuss the role of privacy, anonymity, and abuse attribution requirements in their implementation. We introduce ARI, a blueprint for a unified, transparent, and personalized abuse response system for social platforms that sustainably detects abuse by leveraging the expertise of platform users, incentivized with proceeds obtained from abusers.
title Victim-Centred Abuse Investigations and Defenses for Social Media Platforms
topic Cryptography and Security
Computers and Society
Human-Computer Interaction
url https://arxiv.org/abs/2503.01327