Trust and Friction: Negotiating How Information Flows Through Decentralized Social Media

Fuente: arXiv
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Autori principali: Hwang, Sohyeon, Nanayakkara, Priyanka, Shvartzshnaider, Yan
Natura: Preprint
Pubblicazione: 2025
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author Hwang, Sohyeon
Nanayakkara, Priyanka
Shvartzshnaider, Yan
author_facet Hwang, Sohyeon
Nanayakkara, Priyanka
Shvartzshnaider, Yan
contents Decentralized social media protocols enable users in independent, user-hosted servers (i.e., instances) to interact with each other while they self-govern. This community-based model of social media governance opens up new opportunities for tailored decision-making about information flows -- i.e., what user data is shared to whom and when -- and in turn, for protecting user privacy. To better understand how community governance shapes privacy expectations on decentralized social media, we conducted a semi-structured interview with 23 users of the Fediverse, a decentralized social media network. Our findings illustrate important factors that shape a community's understandings of information flows, such as rules and proactive efforts from admins who are perceived as trustworthy. We also highlight ''governance frictions'' between communities that raise new privacy risks due to incompatibilities in values, security practices, and software. Our findings highlight the unique challenges of decentralized social media, suggest design opportunities to address frictions, and outline the role of participatory decision-making to realize the full potential of decentralization.
format Preprint
id arxiv_https___arxiv_org_abs_2503_02150
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Trust and Friction: Negotiating How Information Flows Through Decentralized Social Media
Hwang, Sohyeon
Nanayakkara, Priyanka
Shvartzshnaider, Yan
Human-Computer Interaction
Computers and Society
Social and Information Networks
Decentralized social media protocols enable users in independent, user-hosted servers (i.e., instances) to interact with each other while they self-govern. This community-based model of social media governance opens up new opportunities for tailored decision-making about information flows -- i.e., what user data is shared to whom and when -- and in turn, for protecting user privacy. To better understand how community governance shapes privacy expectations on decentralized social media, we conducted a semi-structured interview with 23 users of the Fediverse, a decentralized social media network. Our findings illustrate important factors that shape a community's understandings of information flows, such as rules and proactive efforts from admins who are perceived as trustworthy. We also highlight ''governance frictions'' between communities that raise new privacy risks due to incompatibilities in values, security practices, and software. Our findings highlight the unique challenges of decentralized social media, suggest design opportunities to address frictions, and outline the role of participatory decision-making to realize the full potential of decentralization.
title Trust and Friction: Negotiating How Information Flows Through Decentralized Social Media
topic Human-Computer Interaction
Computers and Society
Social and Information Networks
url https://arxiv.org/abs/2503.02150