"You don't need a university degree to comprehend data protection this way": LLM-Powered Interactive Privacy Policy Assessment

Fuente: arXiv
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Auteurs principaux: Freiberger, Vincent, Fleig, Arthur, Buchmann, Erik
Format: Preprint
Publié: 2025
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author Freiberger, Vincent
Fleig, Arthur
Buchmann, Erik
author_facet Freiberger, Vincent
Fleig, Arthur
Buchmann, Erik
contents Protecting online privacy requires users to engage with and comprehend website privacy policies, but many policies are difficult and tedious to read. We present the first qualitative user study on Large Language Model (LLM)-driven privacy policy assessment. To this end, we build and evaluate an LLM-based privacy policy assessment browser extension, which helps users understand the essence of a lengthy, complex privacy policy while browsing. The tool integrates a dashboard and an LLM chat. In our qualitative user study (N=22), we evaluate usability, understandability of the information our tool provides, and its impacts on awareness. While providing a comprehensible quick overview and a chat for in-depth discussion improves privacy awareness, users note issues with building trust in the tool. From our insights, we derive important design implications to guide future policy analysis tools.
format Preprint
id arxiv_https___arxiv_org_abs_2503_03587
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle "You don't need a university degree to comprehend data protection this way": LLM-Powered Interactive Privacy Policy Assessment
Freiberger, Vincent
Fleig, Arthur
Buchmann, Erik
Human-Computer Interaction
Protecting online privacy requires users to engage with and comprehend website privacy policies, but many policies are difficult and tedious to read. We present the first qualitative user study on Large Language Model (LLM)-driven privacy policy assessment. To this end, we build and evaluate an LLM-based privacy policy assessment browser extension, which helps users understand the essence of a lengthy, complex privacy policy while browsing. The tool integrates a dashboard and an LLM chat. In our qualitative user study (N=22), we evaluate usability, understandability of the information our tool provides, and its impacts on awareness. While providing a comprehensible quick overview and a chat for in-depth discussion improves privacy awareness, users note issues with building trust in the tool. From our insights, we derive important design implications to guide future policy analysis tools.
title "You don't need a university degree to comprehend data protection this way": LLM-Powered Interactive Privacy Policy Assessment
topic Human-Computer Interaction
url https://arxiv.org/abs/2503.03587