TSConnect: An Enhanced MOOC Platform for Bridging Communication Gaps Between Instructors and Students in Light of the Curse of Knowledge
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arXiv
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| Hauptverfasser: | , , , |
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| Format: | Preprint |
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2025
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| _version_ | 1866915194189381632 |
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| author | Liu, Qianyu Li, Xinran Du, Xiaocong Li, Quan |
| author_facet | Liu, Qianyu Li, Xinran Du, Xiaocong Li, Quan |
| contents | Knowledge dissemination in educational settings is profoundly influenced by the curse of knowledge, a cognitive bias that causes experts to underestimate the challenges faced by learners due to their own in-depth understanding of the subject. This bias can hinder effective knowledge transfer and pedagogical effectiveness, and may be exacerbated by inadequate instructor-student communication. To encourage more effective feedback and promote empathy, we introduce TSConnect, a bias-aware, adaptable interactive MOOC (Massive Open Online Course) learning system, informed by a need-finding survey involving 129 students and 6 instructors. TSConnect integrates instructors, students, and Artificial Intelligence (AI) into a cohesive platform, facilitating diverse and targeted communication channels while addressing previously overlooked information needs. A notable feature is its dynamic knowledge graph, which enhances learning support and fosters a more interconnected educational experience. We conducted a between-subjects user study with 30 students comparing TSConnect to a baseline system. Results indicate that TSConnect significantly encourages students to provide more feedback to instructors. Additionally, interviews with 4 instructors reveal insights into how they interpret and respond to this feedback, potentially leading to improvements in teaching strategies and the development of broader pedagogical skills. |
| format | Preprint |
| id |
arxiv_https___arxiv_org_abs_2503_09062 |
| institution | arXiv |
| publishDate | 2025 |
| record_format | arxiv |
| spellingShingle | TSConnect: An Enhanced MOOC Platform for Bridging Communication Gaps Between Instructors and Students in Light of the Curse of Knowledge Liu, Qianyu Li, Xinran Du, Xiaocong Li, Quan Human-Computer Interaction Knowledge dissemination in educational settings is profoundly influenced by the curse of knowledge, a cognitive bias that causes experts to underestimate the challenges faced by learners due to their own in-depth understanding of the subject. This bias can hinder effective knowledge transfer and pedagogical effectiveness, and may be exacerbated by inadequate instructor-student communication. To encourage more effective feedback and promote empathy, we introduce TSConnect, a bias-aware, adaptable interactive MOOC (Massive Open Online Course) learning system, informed by a need-finding survey involving 129 students and 6 instructors. TSConnect integrates instructors, students, and Artificial Intelligence (AI) into a cohesive platform, facilitating diverse and targeted communication channels while addressing previously overlooked information needs. A notable feature is its dynamic knowledge graph, which enhances learning support and fosters a more interconnected educational experience. We conducted a between-subjects user study with 30 students comparing TSConnect to a baseline system. Results indicate that TSConnect significantly encourages students to provide more feedback to instructors. Additionally, interviews with 4 instructors reveal insights into how they interpret and respond to this feedback, potentially leading to improvements in teaching strategies and the development of broader pedagogical skills. |
| title | TSConnect: An Enhanced MOOC Platform for Bridging Communication Gaps Between Instructors and Students in Light of the Curse of Knowledge |
| topic | Human-Computer Interaction |
| url | https://arxiv.org/abs/2503.09062 |