LREF: A Novel LLM-based Relevance Framework for E-commerce

Fuente: arXiv
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Autori principali: Tang, Tian, Tian, Zhixing, Zhu, Zhenyu, Wang, Chenyang, Hu, Haiqing, Tang, Guoyu, Liu, Lin, Xu, Sulong
Natura: Preprint
Pubblicazione: 2025
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author Tang, Tian
Tian, Zhixing
Zhu, Zhenyu
Wang, Chenyang
Hu, Haiqing
Tang, Guoyu
Liu, Lin
Xu, Sulong
author_facet Tang, Tian
Tian, Zhixing
Zhu, Zhenyu
Wang, Chenyang
Hu, Haiqing
Tang, Guoyu
Liu, Lin
Xu, Sulong
contents Query and product relevance prediction is a critical component for ensuring a smooth user experience in e-commerce search. Traditional studies mainly focus on BERT-based models to assess the semantic relevance between queries and products. However, the discriminative paradigm and limited knowledge capacity of these approaches restrict their ability to comprehend the relevance between queries and products fully. With the rapid advancement of Large Language Models (LLMs), recent research has begun to explore their application to industrial search systems, as LLMs provide extensive world knowledge and flexible optimization for reasoning processes. Nonetheless, directly leveraging LLMs for relevance prediction tasks introduces new challenges, including a high demand for data quality, the necessity for meticulous optimization of reasoning processes, and an optimistic bias that can result in over-recall. To overcome the above problems, this paper proposes a novel framework called the LLM-based RElevance Framework (LREF) aimed at enhancing e-commerce search relevance. The framework comprises three main stages: supervised fine-tuning (SFT) with Data Selection, Multiple Chain of Thought (Multi-CoT) tuning, and Direct Preference Optimization (DPO) for de-biasing. We evaluate the performance of the framework through a series of offline experiments on large-scale real-world datasets, as well as online A/B testing. The results indicate significant improvements in both offline and online metrics. Ultimately, the model was deployed in a well-known e-commerce application, yielding substantial commercial benefits.
format Preprint
id arxiv_https___arxiv_org_abs_2503_09223
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle LREF: A Novel LLM-based Relevance Framework for E-commerce
Tang, Tian
Tian, Zhixing
Zhu, Zhenyu
Wang, Chenyang
Hu, Haiqing
Tang, Guoyu
Liu, Lin
Xu, Sulong
Information Retrieval
Artificial Intelligence
Query and product relevance prediction is a critical component for ensuring a smooth user experience in e-commerce search. Traditional studies mainly focus on BERT-based models to assess the semantic relevance between queries and products. However, the discriminative paradigm and limited knowledge capacity of these approaches restrict their ability to comprehend the relevance between queries and products fully. With the rapid advancement of Large Language Models (LLMs), recent research has begun to explore their application to industrial search systems, as LLMs provide extensive world knowledge and flexible optimization for reasoning processes. Nonetheless, directly leveraging LLMs for relevance prediction tasks introduces new challenges, including a high demand for data quality, the necessity for meticulous optimization of reasoning processes, and an optimistic bias that can result in over-recall. To overcome the above problems, this paper proposes a novel framework called the LLM-based RElevance Framework (LREF) aimed at enhancing e-commerce search relevance. The framework comprises three main stages: supervised fine-tuning (SFT) with Data Selection, Multiple Chain of Thought (Multi-CoT) tuning, and Direct Preference Optimization (DPO) for de-biasing. We evaluate the performance of the framework through a series of offline experiments on large-scale real-world datasets, as well as online A/B testing. The results indicate significant improvements in both offline and online metrics. Ultimately, the model was deployed in a well-known e-commerce application, yielding substantial commercial benefits.
title LREF: A Novel LLM-based Relevance Framework for E-commerce
topic Information Retrieval
Artificial Intelligence
url https://arxiv.org/abs/2503.09223