Queues with inspection cost: To see or not to see?

Fuente: arXiv
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Autori principali: Clarkson, Jake, Avrachenkov, Konstantin, Altman, Eitan
Natura: Preprint
Pubblicazione: 2025
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author Clarkson, Jake
Avrachenkov, Konstantin
Altman, Eitan
author_facet Clarkson, Jake
Avrachenkov, Konstantin
Altman, Eitan
contents Consider an M/M/1-type queue where joining attains a known reward, but a known waiting cost is paid per time unit spent queueing. In the 1960s, Naor showed that any arrival optimally joins the queue if its length is less than a known threshold. Yet acquiring knowledge of the queue length often brings an additional cost, e.g., website loading time or data roaming charge. Therefore, our model presents any arrival with three options: join blindly, balk blindly, or pay a known inspection cost to make the optimal joining decision by comparing the queue length to Naor's threshold. In a recent paper, Hassin and Roet-Green prove that a unique Nash equilibrium always exists and classify regions where the equilibrium probabilities are non-zero. We complement these findings with new closed-form expressions for the equilibrium probabilities in the majority of cases. Further, Hassin and Roet-Green show that minimizing inspection cost maximises social welfare. Envisaging a queue operator choosing where to invest, we compare the effects of lowering inspection cost and increasing the queue-joining reward on social welfare. We prove that the former dominates and that the latter can even have a detrimental effect on social welfare.
format Preprint
id arxiv_https___arxiv_org_abs_2503_13232
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Queues with inspection cost: To see or not to see?
Clarkson, Jake
Avrachenkov, Konstantin
Altman, Eitan
Computer Science and Game Theory
Optimization and Control
Probability
60K25
Consider an M/M/1-type queue where joining attains a known reward, but a known waiting cost is paid per time unit spent queueing. In the 1960s, Naor showed that any arrival optimally joins the queue if its length is less than a known threshold. Yet acquiring knowledge of the queue length often brings an additional cost, e.g., website loading time or data roaming charge. Therefore, our model presents any arrival with three options: join blindly, balk blindly, or pay a known inspection cost to make the optimal joining decision by comparing the queue length to Naor's threshold. In a recent paper, Hassin and Roet-Green prove that a unique Nash equilibrium always exists and classify regions where the equilibrium probabilities are non-zero. We complement these findings with new closed-form expressions for the equilibrium probabilities in the majority of cases. Further, Hassin and Roet-Green show that minimizing inspection cost maximises social welfare. Envisaging a queue operator choosing where to invest, we compare the effects of lowering inspection cost and increasing the queue-joining reward on social welfare. We prove that the former dominates and that the latter can even have a detrimental effect on social welfare.
title Queues with inspection cost: To see or not to see?
topic Computer Science and Game Theory
Optimization and Control
Probability
60K25
url https://arxiv.org/abs/2503.13232