Envisioning an AI-Enhanced Mental Health Ecosystem

Fuente: arXiv
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Autori principali: Sim, Kellie Yu Hui, Choo, Kenny Tsu Wei
Natura: Preprint
Pubblicazione: 2025
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author Sim, Kellie Yu Hui
Choo, Kenny Tsu Wei
author_facet Sim, Kellie Yu Hui
Choo, Kenny Tsu Wei
contents The rapid advancement of Large Language Models (LLMs), reasoning models, and agentic AI approaches coincides with a growing global mental health crisis, where increasing demand has not translated into adequate access to professional support, particularly for underserved populations. This presents a unique opportunity for AI to complement human-led interventions, offering scalable and context-aware support while preserving human connection in this sensitive domain. We explore various AI applications in peer support, self-help interventions, proactive monitoring, and data-driven insights, using a human-centred approach that ensures AI supports rather than replaces human interaction. However, AI deployment in mental health fields presents challenges such as ethical concerns, transparency, privacy risks, and risks of over-reliance. We propose a hybrid ecosystem where where AI assists but does not replace human providers, emphasising responsible deployment and evaluation. We also present some of our early work and findings in several of these AI applications. Finally, we outline future research directions for refining AI-enhanced interventions while adhering to ethical and culturally sensitive guidelines.
format Preprint
id arxiv_https___arxiv_org_abs_2503_14883
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Envisioning an AI-Enhanced Mental Health Ecosystem
Sim, Kellie Yu Hui
Choo, Kenny Tsu Wei
Human-Computer Interaction
Artificial Intelligence
H.5.0
The rapid advancement of Large Language Models (LLMs), reasoning models, and agentic AI approaches coincides with a growing global mental health crisis, where increasing demand has not translated into adequate access to professional support, particularly for underserved populations. This presents a unique opportunity for AI to complement human-led interventions, offering scalable and context-aware support while preserving human connection in this sensitive domain. We explore various AI applications in peer support, self-help interventions, proactive monitoring, and data-driven insights, using a human-centred approach that ensures AI supports rather than replaces human interaction. However, AI deployment in mental health fields presents challenges such as ethical concerns, transparency, privacy risks, and risks of over-reliance. We propose a hybrid ecosystem where where AI assists but does not replace human providers, emphasising responsible deployment and evaluation. We also present some of our early work and findings in several of these AI applications. Finally, we outline future research directions for refining AI-enhanced interventions while adhering to ethical and culturally sensitive guidelines.
title Envisioning an AI-Enhanced Mental Health Ecosystem
topic Human-Computer Interaction
Artificial Intelligence
H.5.0
url https://arxiv.org/abs/2503.14883