How Users Employ Workarounds in Software Forms

Fuente: arXiv
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Bibliographic Details
Main Authors: Zaheri, MohammadAmin, Famelis, Michalis, Syriani, Eugene
Format: Preprint
Published: 2025
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author Zaheri, MohammadAmin
Famelis, Michalis
Syriani, Eugene
author_facet Zaheri, MohammadAmin
Famelis, Michalis
Syriani, Eugene
contents Workarounds enable users to achieve goals despite system limitations but expose design flaws, reduce productivity, risk compromising data quality, and cause inconsistencies. This study investigates how users employ workarounds when the data they want to enter does not align with software form constraints. Through a descriptive user study, we analyzed how workarounds originate and impact system design and data integrity. Understanding workarounds is essential for software designers to identify unmet user needs.
format Preprint
id arxiv_https___arxiv_org_abs_2503_17624
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle How Users Employ Workarounds in Software Forms
Zaheri, MohammadAmin
Famelis, Michalis
Syriani, Eugene
Software Engineering
Workarounds enable users to achieve goals despite system limitations but expose design flaws, reduce productivity, risk compromising data quality, and cause inconsistencies. This study investigates how users employ workarounds when the data they want to enter does not align with software form constraints. Through a descriptive user study, we analyzed how workarounds originate and impact system design and data integrity. Understanding workarounds is essential for software designers to identify unmet user needs.
title How Users Employ Workarounds in Software Forms
topic Software Engineering
url https://arxiv.org/abs/2503.17624