ECLAIR: Enhanced Clarification for Interactive Responses in an Enterprise AI Assistant
Fuente:
arXiv
Saved in:
| Main Authors: | , , , , , |
|---|---|
| Format: | Preprint |
| Published: |
2025
|
| Subjects: | |
| Online Access: | |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| _version_ | 1866913760718880768 |
|---|---|
| author | Murzaku, John Liu, Zifan Muppala, Vaishnavi Tanjim, Md Mehrab Chen, Xiang Li, Yunyao |
| author_facet | Murzaku, John Liu, Zifan Muppala, Vaishnavi Tanjim, Md Mehrab Chen, Xiang Li, Yunyao |
| contents | Large language models (LLMs) have shown remarkable progress in understanding and generating natural language across various applications. However, they often struggle with resolving ambiguities in real-world, enterprise-level interactions, where context and domain-specific knowledge play a crucial role. In this demonstration, we introduce ECLAIR (Enhanced CLArification for Interactive Responses), a multi-agent framework for interactive disambiguation. ECLAIR enhances ambiguous user query clarification through an interactive process where custom agents are defined, ambiguity reasoning is conducted by the agents, clarification questions are generated, and user feedback is leveraged to refine the final response. When tested on real-world customer data, ECLAIR demonstrates significant improvements in clarification question generation compared to standard few-shot methods. |
| format | Preprint |
| id |
arxiv_https___arxiv_org_abs_2503_20791 |
| institution | arXiv |
| publishDate | 2025 |
| record_format | arxiv |
| spellingShingle | ECLAIR: Enhanced Clarification for Interactive Responses in an Enterprise AI Assistant Murzaku, John Liu, Zifan Muppala, Vaishnavi Tanjim, Md Mehrab Chen, Xiang Li, Yunyao Computation and Language 68T50 I.2.7; H.5.2 Large language models (LLMs) have shown remarkable progress in understanding and generating natural language across various applications. However, they often struggle with resolving ambiguities in real-world, enterprise-level interactions, where context and domain-specific knowledge play a crucial role. In this demonstration, we introduce ECLAIR (Enhanced CLArification for Interactive Responses), a multi-agent framework for interactive disambiguation. ECLAIR enhances ambiguous user query clarification through an interactive process where custom agents are defined, ambiguity reasoning is conducted by the agents, clarification questions are generated, and user feedback is leveraged to refine the final response. When tested on real-world customer data, ECLAIR demonstrates significant improvements in clarification question generation compared to standard few-shot methods. |
| title | ECLAIR: Enhanced Clarification for Interactive Responses in an Enterprise AI Assistant |
| topic | Computation and Language 68T50 I.2.7; H.5.2 |
| url | https://arxiv.org/abs/2503.20791 |