Are We On Track? AI-Assisted Active and Passive Goal Reflection During Meetings

Fuente: arXiv
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Main Authors: Chen, Xinyue, Tankelevitch, Lev, Vanukuru, Rishi, Scott, Ava Elizabeth, Panda, Payod, Rintel, Sean
Format: Preprint
Published: 2025
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author Chen, Xinyue
Tankelevitch, Lev
Vanukuru, Rishi
Scott, Ava Elizabeth
Panda, Payod
Rintel, Sean
author_facet Chen, Xinyue
Tankelevitch, Lev
Vanukuru, Rishi
Scott, Ava Elizabeth
Panda, Payod
Rintel, Sean
contents Meetings often suffer from a lack of intentionality, such as unclear goals and straying off-topic. Identifying goals and maintaining their clarity throughout a meeting is challenging, as discussions and uncertainties evolve. Yet meeting technologies predominantly fail to support meeting intentionality. AI-assisted reflection is a promising approach. To explore this, we conducted a technology probe study with 15 knowledge workers, integrating their real meeting data into two AI-assisted reflection probes: a passive and active design. Participants identified goal clarification as a foundational aspect of reflection. Goal clarity enabled people to assess when their meetings were off-track and reprioritize accordingly. Passive AI intervention helped participants maintain focus through non-intrusive feedback, while active AI intervention, though effective at triggering immediate reflection and action, risked disrupting the conversation flow. We identify three key design dimensions for AI-assisted reflection systems, and provide insights into design trade-offs, emphasizing the need to adapt intervention intensity and timing, balance democratic input with efficiency, and offer user control to foster intentional, goal-oriented behavior during meetings and beyond.
format Preprint
id arxiv_https___arxiv_org_abs_2504_01082
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Are We On Track? AI-Assisted Active and Passive Goal Reflection During Meetings
Chen, Xinyue
Tankelevitch, Lev
Vanukuru, Rishi
Scott, Ava Elizabeth
Panda, Payod
Rintel, Sean
Human-Computer Interaction
Meetings often suffer from a lack of intentionality, such as unclear goals and straying off-topic. Identifying goals and maintaining their clarity throughout a meeting is challenging, as discussions and uncertainties evolve. Yet meeting technologies predominantly fail to support meeting intentionality. AI-assisted reflection is a promising approach. To explore this, we conducted a technology probe study with 15 knowledge workers, integrating their real meeting data into two AI-assisted reflection probes: a passive and active design. Participants identified goal clarification as a foundational aspect of reflection. Goal clarity enabled people to assess when their meetings were off-track and reprioritize accordingly. Passive AI intervention helped participants maintain focus through non-intrusive feedback, while active AI intervention, though effective at triggering immediate reflection and action, risked disrupting the conversation flow. We identify three key design dimensions for AI-assisted reflection systems, and provide insights into design trade-offs, emphasizing the need to adapt intervention intensity and timing, balance democratic input with efficiency, and offer user control to foster intentional, goal-oriented behavior during meetings and beyond.
title Are We On Track? AI-Assisted Active and Passive Goal Reflection During Meetings
topic Human-Computer Interaction
url https://arxiv.org/abs/2504.01082