OnRL-RAG: Real-Time Personalized Mental Health Dialogue System

Fuente: arXiv
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Auteurs principaux: Bilal, Ahsan, Lin, Beiyu
Format: Preprint
Publié: 2025
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author Bilal, Ahsan
Lin, Beiyu
author_facet Bilal, Ahsan
Lin, Beiyu
contents Large language models (LLMs) have been widely used for various tasks and applications. However, LLMs and fine-tuning are limited to the pre-trained data. For example, ChatGPT's world knowledge until 2021 can be outdated or inaccurate. To enhance the capabilities of LLMs, Retrieval-Augmented Generation (RAG), is proposed to augment LLMs with additional, new, latest details and information to LLMs. While RAG offers the correct information, it may not best present it, especially to different population groups with personalizations. Reinforcement Learning from Human Feedback (RLHF) adapts to user needs by aligning model responses with human preference through feedback loops. In real-life applications, such as mental health problems, a dynamic and feedback-based model would continuously adapt to new information and offer personalized assistance due to complex factors fluctuating in a daily environment. Thus, we propose an Online Reinforcement Learning-based Retrieval-Augmented Generation (OnRL-RAG) system to detect and personalize the responding systems to mental health problems, such as stress, anxiety, and depression. We use an open-source dataset collected from 2028 College Students with 28 survey questions for each student to demonstrate the performance of our proposed system with the existing systems. Our system achieves superior performance compared to standard RAG and simple LLM via GPT-4o, GPT-4o-mini, Gemini-1.5, and GPT-3.5. This work would open up the possibilities of real-life applications of LLMs for personalized services in the everyday environment. The results will also help researchers in the fields of sociology, psychology, and neuroscience to align their theories more closely with the actual human daily environment.
format Preprint
id arxiv_https___arxiv_org_abs_2504_02894
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle OnRL-RAG: Real-Time Personalized Mental Health Dialogue System
Bilal, Ahsan
Lin, Beiyu
Computation and Language
Artificial Intelligence
Large language models (LLMs) have been widely used for various tasks and applications. However, LLMs and fine-tuning are limited to the pre-trained data. For example, ChatGPT's world knowledge until 2021 can be outdated or inaccurate. To enhance the capabilities of LLMs, Retrieval-Augmented Generation (RAG), is proposed to augment LLMs with additional, new, latest details and information to LLMs. While RAG offers the correct information, it may not best present it, especially to different population groups with personalizations. Reinforcement Learning from Human Feedback (RLHF) adapts to user needs by aligning model responses with human preference through feedback loops. In real-life applications, such as mental health problems, a dynamic and feedback-based model would continuously adapt to new information and offer personalized assistance due to complex factors fluctuating in a daily environment. Thus, we propose an Online Reinforcement Learning-based Retrieval-Augmented Generation (OnRL-RAG) system to detect and personalize the responding systems to mental health problems, such as stress, anxiety, and depression. We use an open-source dataset collected from 2028 College Students with 28 survey questions for each student to demonstrate the performance of our proposed system with the existing systems. Our system achieves superior performance compared to standard RAG and simple LLM via GPT-4o, GPT-4o-mini, Gemini-1.5, and GPT-3.5. This work would open up the possibilities of real-life applications of LLMs for personalized services in the everyday environment. The results will also help researchers in the fields of sociology, psychology, and neuroscience to align their theories more closely with the actual human daily environment.
title OnRL-RAG: Real-Time Personalized Mental Health Dialogue System
topic Computation and Language
Artificial Intelligence
url https://arxiv.org/abs/2504.02894