Who's Watching You Zoom? Investigating Privacy of Third-Party Zoom Apps

Fuente: arXiv
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Bibliographic Details
Main Authors: Goenka, Saharsh, Prabhu, Adit, Sakurai, Payge, Ramachandran, Mrinaal, Hasan, Rakibul
Format: Preprint
Published: 2025
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author Goenka, Saharsh
Prabhu, Adit
Sakurai, Payge
Ramachandran, Mrinaal
Hasan, Rakibul
author_facet Goenka, Saharsh
Prabhu, Adit
Sakurai, Payge
Ramachandran, Mrinaal
Hasan, Rakibul
contents Zoom serves millions of users daily and allows third-party developers to integrate their apps with the Zoom client and reach those users. So far, these apps' privacy and security aspects, which can access rich audio-visual data (among others) from Zoom, have not been scientifically investigated. This paper examines the evolution of the Zoom Marketplace over one year, identifying trends in apps, their data collection behaviors, and the transparency of privacy policies. Our findings include worrisome details about the increasing over-collection of user data, non-transparency about purposes and sharing behaviors, and possible non-compliance with relevant laws. We believe these findings will inform future privacy and security research on this platform and help improve Zoom's app review process and platform policy.
format Preprint
id arxiv_https___arxiv_org_abs_2504_04388
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Who's Watching You Zoom? Investigating Privacy of Third-Party Zoom Apps
Goenka, Saharsh
Prabhu, Adit
Sakurai, Payge
Ramachandran, Mrinaal
Hasan, Rakibul
Cryptography and Security
Zoom serves millions of users daily and allows third-party developers to integrate their apps with the Zoom client and reach those users. So far, these apps' privacy and security aspects, which can access rich audio-visual data (among others) from Zoom, have not been scientifically investigated. This paper examines the evolution of the Zoom Marketplace over one year, identifying trends in apps, their data collection behaviors, and the transparency of privacy policies. Our findings include worrisome details about the increasing over-collection of user data, non-transparency about purposes and sharing behaviors, and possible non-compliance with relevant laws. We believe these findings will inform future privacy and security research on this platform and help improve Zoom's app review process and platform policy.
title Who's Watching You Zoom? Investigating Privacy of Third-Party Zoom Apps
topic Cryptography and Security
url https://arxiv.org/abs/2504.04388