Dynamic Evaluation Framework for Personalized and Trustworthy Agents: A Multi-Session Approach to Preference Adaptability

Fuente: arXiv
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Hauptverfasser: Shah, Chirag, Joho, Hideo, Kaur, Kirandeep, Dammu, Preetam Prabhu Srikar
Format: Preprint
Veröffentlicht: 2025
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author Shah, Chirag
Joho, Hideo
Kaur, Kirandeep
Dammu, Preetam Prabhu Srikar
author_facet Shah, Chirag
Joho, Hideo
Kaur, Kirandeep
Dammu, Preetam Prabhu Srikar
contents Recent advancements in generative AI have significantly increased interest in personalized agents. With increased personalization, there is also a greater need for being able to trust decision-making and action taking capabilities of these agents. However, the evaluation methods for these agents remain outdated and inadequate, often failing to capture the dynamic and evolving nature of user interactions. In this conceptual article, we argue for a paradigm shift in evaluating personalized and adaptive agents. We propose a comprehensive novel framework that models user personas with unique attributes and preferences. In this framework, agents interact with these simulated users through structured interviews to gather their preferences and offer customized recommendations. These recommendations are then assessed dynamically using simulations driven by Large Language Models (LLMs), enabling an adaptive and iterative evaluation process. Our flexible framework is designed to support a variety of agents and applications, ensuring a comprehensive and versatile evaluation of recommendation strategies that focus on proactive, personalized, and trustworthy aspects.
format Preprint
id arxiv_https___arxiv_org_abs_2504_06277
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Dynamic Evaluation Framework for Personalized and Trustworthy Agents: A Multi-Session Approach to Preference Adaptability
Shah, Chirag
Joho, Hideo
Kaur, Kirandeep
Dammu, Preetam Prabhu Srikar
Information Retrieval
Artificial Intelligence
Recent advancements in generative AI have significantly increased interest in personalized agents. With increased personalization, there is also a greater need for being able to trust decision-making and action taking capabilities of these agents. However, the evaluation methods for these agents remain outdated and inadequate, often failing to capture the dynamic and evolving nature of user interactions. In this conceptual article, we argue for a paradigm shift in evaluating personalized and adaptive agents. We propose a comprehensive novel framework that models user personas with unique attributes and preferences. In this framework, agents interact with these simulated users through structured interviews to gather their preferences and offer customized recommendations. These recommendations are then assessed dynamically using simulations driven by Large Language Models (LLMs), enabling an adaptive and iterative evaluation process. Our flexible framework is designed to support a variety of agents and applications, ensuring a comprehensive and versatile evaluation of recommendation strategies that focus on proactive, personalized, and trustworthy aspects.
title Dynamic Evaluation Framework for Personalized and Trustworthy Agents: A Multi-Session Approach to Preference Adaptability
topic Information Retrieval
Artificial Intelligence
url https://arxiv.org/abs/2504.06277