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Main Authors: Sato, Shiki, Baba, Jun, Hentona, Asahi, Iwata, Shinji, Yoshimoto, Akifumi, Yoshino, Koichiro
Format: Preprint
Published: 2025
Subjects:
Online Access:https://arxiv.org/abs/2504.07698
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author Sato, Shiki
Baba, Jun
Hentona, Asahi
Iwata, Shinji
Yoshimoto, Akifumi
Yoshino, Koichiro
author_facet Sato, Shiki
Baba, Jun
Hentona, Asahi
Iwata, Shinji
Yoshimoto, Akifumi
Yoshino, Koichiro
contents Chat-oriented dialogue systems designed to provide tangible benefits, such as sharing the latest news or preventing frailty in senior citizens, often require Proactive acquisition of specific user Information via chats on user-faVOred Topics (PIVOT). This study proposes the PIVOT task, designed to advance the technical foundation for these systems. In this task, a system needs to acquire the answers of a user to predefined questions without making the user feel abrupt while engaging in a chat on a predefined topic. We found that even recent large language models (LLMs) show a low success rate in the PIVOT task. We constructed a dataset suitable for the analysis to develop more effective systems. Finally, we developed a simple but effective system for this task by incorporating insights obtained through the analysis of this dataset.
format Preprint
id arxiv_https___arxiv_org_abs_2504_07698
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Proactive User Information Acquisition via Chats on User-Favored Topics
Sato, Shiki
Baba, Jun
Hentona, Asahi
Iwata, Shinji
Yoshimoto, Akifumi
Yoshino, Koichiro
Computation and Language
Chat-oriented dialogue systems designed to provide tangible benefits, such as sharing the latest news or preventing frailty in senior citizens, often require Proactive acquisition of specific user Information via chats on user-faVOred Topics (PIVOT). This study proposes the PIVOT task, designed to advance the technical foundation for these systems. In this task, a system needs to acquire the answers of a user to predefined questions without making the user feel abrupt while engaging in a chat on a predefined topic. We found that even recent large language models (LLMs) show a low success rate in the PIVOT task. We constructed a dataset suitable for the analysis to develop more effective systems. Finally, we developed a simple but effective system for this task by incorporating insights obtained through the analysis of this dataset.
title Proactive User Information Acquisition via Chats on User-Favored Topics
topic Computation and Language
url https://arxiv.org/abs/2504.07698