APA (7th ed.) Citation

Liu, F., He, X., Zhang, T., Chen, J., Li, Y., Yi, L., . . . Shi, R. (2025). TickIt: Leveraging Large Language Models for Automated Ticket Escalation.

Chicago Style (17th ed.) Citation

Liu, Fengrui, Xiao He, Tieying Zhang, Jianjun Chen, Yi Li, Lihua Yi, Haipeng Zhang, Gang Wu, and Rui Shi. TickIt: Leveraging Large Language Models for Automated Ticket Escalation. 2025.

MLA (9th ed.) Citation

Liu, Fengrui, et al. TickIt: Leveraging Large Language Models for Automated Ticket Escalation. 2025.