EmoAgent: Assessing and Safeguarding Human-AI Interaction for Mental Health Safety

Fuente: arXiv
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Auteurs principaux: Qiu, Jiahao, He, Yinghui, Juan, Xinzhe, Wang, Yimin, Liu, Yuhan, Yao, Zixin, Wu, Yue, Jiang, Xun, Yang, Ling, Wang, Mengdi
Format: Preprint
Publié: 2025
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author Qiu, Jiahao
He, Yinghui
Juan, Xinzhe
Wang, Yimin
Liu, Yuhan
Yao, Zixin
Wu, Yue
Jiang, Xun
Yang, Ling
Wang, Mengdi
author_facet Qiu, Jiahao
He, Yinghui
Juan, Xinzhe
Wang, Yimin
Liu, Yuhan
Yao, Zixin
Wu, Yue
Jiang, Xun
Yang, Ling
Wang, Mengdi
contents The rise of LLM-driven AI characters raises safety concerns, particularly for vulnerable human users with psychological disorders. To address these risks, we propose EmoAgent, a multi-agent AI framework designed to evaluate and mitigate mental health hazards in human-AI interactions. EmoAgent comprises two components: EmoEval simulates virtual users, including those portraying mentally vulnerable individuals, to assess mental health changes before and after interactions with AI characters. It uses clinically proven psychological and psychiatric assessment tools (PHQ-9, PDI, PANSS) to evaluate mental risks induced by LLM. EmoGuard serves as an intermediary, monitoring users' mental status, predicting potential harm, and providing corrective feedback to mitigate risks. Experiments conducted in popular character-based chatbots show that emotionally engaging dialogues can lead to psychological deterioration in vulnerable users, with mental state deterioration in more than 34.4% of the simulations. EmoGuard significantly reduces these deterioration rates, underscoring its role in ensuring safer AI-human interactions. Our code is available at: https://github.com/1akaman/EmoAgent
format Preprint
id arxiv_https___arxiv_org_abs_2504_09689
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle EmoAgent: Assessing and Safeguarding Human-AI Interaction for Mental Health Safety
Qiu, Jiahao
He, Yinghui
Juan, Xinzhe
Wang, Yimin
Liu, Yuhan
Yao, Zixin
Wu, Yue
Jiang, Xun
Yang, Ling
Wang, Mengdi
Artificial Intelligence
Computation and Language
Computers and Society
Human-Computer Interaction
Machine Learning
The rise of LLM-driven AI characters raises safety concerns, particularly for vulnerable human users with psychological disorders. To address these risks, we propose EmoAgent, a multi-agent AI framework designed to evaluate and mitigate mental health hazards in human-AI interactions. EmoAgent comprises two components: EmoEval simulates virtual users, including those portraying mentally vulnerable individuals, to assess mental health changes before and after interactions with AI characters. It uses clinically proven psychological and psychiatric assessment tools (PHQ-9, PDI, PANSS) to evaluate mental risks induced by LLM. EmoGuard serves as an intermediary, monitoring users' mental status, predicting potential harm, and providing corrective feedback to mitigate risks. Experiments conducted in popular character-based chatbots show that emotionally engaging dialogues can lead to psychological deterioration in vulnerable users, with mental state deterioration in more than 34.4% of the simulations. EmoGuard significantly reduces these deterioration rates, underscoring its role in ensuring safer AI-human interactions. Our code is available at: https://github.com/1akaman/EmoAgent
title EmoAgent: Assessing and Safeguarding Human-AI Interaction for Mental Health Safety
topic Artificial Intelligence
Computation and Language
Computers and Society
Human-Computer Interaction
Machine Learning
url https://arxiv.org/abs/2504.09689