Adapting Robot's Explanation for Failures Based on Observed Human Behavior in Human-Robot Collaboration

Fuente: arXiv
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Autori principali: Naoum, Andreas, Khanna, Parag, Yadollahi, Elmira, Björkman, Mårten, Smith, Christian
Natura: Preprint
Pubblicazione: 2025
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author Naoum, Andreas
Khanna, Parag
Yadollahi, Elmira
Björkman, Mårten
Smith, Christian
author_facet Naoum, Andreas
Khanna, Parag
Yadollahi, Elmira
Björkman, Mårten
Smith, Christian
contents This work aims to interpret human behavior to anticipate potential user confusion when a robot provides explanations for failure, allowing the robot to adapt its explanations for more natural and efficient collaboration. Using a dataset that included facial emotion detection, eye gaze estimation, and gestures from 55 participants in a user study, we analyzed how human behavior changed in response to different types of failures and varying explanation levels. Our goal is to assess whether human collaborators are ready to accept less detailed explanations without inducing confusion. We formulate a data-driven predictor to predict human confusion during robot failure explanations. We also propose and evaluate a mechanism, based on the predictor, to adapt the explanation level according to observed human behavior. The promising results from this evaluation indicate the potential of this research in adapting a robot's explanations for failures to enhance the collaborative experience.
format Preprint
id arxiv_https___arxiv_org_abs_2504_09717
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Adapting Robot's Explanation for Failures Based on Observed Human Behavior in Human-Robot Collaboration
Naoum, Andreas
Khanna, Parag
Yadollahi, Elmira
Björkman, Mårten
Smith, Christian
Robotics
Artificial Intelligence
Human-Computer Interaction
This work aims to interpret human behavior to anticipate potential user confusion when a robot provides explanations for failure, allowing the robot to adapt its explanations for more natural and efficient collaboration. Using a dataset that included facial emotion detection, eye gaze estimation, and gestures from 55 participants in a user study, we analyzed how human behavior changed in response to different types of failures and varying explanation levels. Our goal is to assess whether human collaborators are ready to accept less detailed explanations without inducing confusion. We formulate a data-driven predictor to predict human confusion during robot failure explanations. We also propose and evaluate a mechanism, based on the predictor, to adapt the explanation level according to observed human behavior. The promising results from this evaluation indicate the potential of this research in adapting a robot's explanations for failures to enhance the collaborative experience.
title Adapting Robot's Explanation for Failures Based on Observed Human Behavior in Human-Robot Collaboration
topic Robotics
Artificial Intelligence
Human-Computer Interaction
url https://arxiv.org/abs/2504.09717